JOB DETAILS
Parts Administrator, Outside Sales
CompanyWinnebago Industries Inc
LocationForest City
Work ModeOn Site
PostedSeptember 8, 2026
About The Company
At Winnebago Industries, we believe that time spent outdoors is time well-spent. Winnebago Industries is a leading North American manufacturer of outdoor recreation products under the Grand Design, Newmar, Winnebago, Barletta and Chris-Craft brands.
We are a family of brands, each unique in its own rich legacy, but united in the pursuit to elevate every moment outdoors for our customers. The company builds high-quality motorhomes, travel trailers, fifth-wheel products, outboard and sterndrive powerboats, pontoons and commercial community outreach vehicles.
Committed to advancing sustainable innovation and leveraging vertical integration in key component areas, Winnebago Industries has multiple facilities in Iowa, Indiana, Minnesota and Florida. The Company’s common stock is listed on the New York Stock Exchange and traded under the symbol WGO.
We’re looking for people who are as passionate about their work as they are about the outdoors. We seek fresh minds and skilled hands that can bring new perspectives, ways of working and technology to deliver exceptional experiences. We do this best when we allow ourselves the time to enjoy the environment — so we seek to keep a healthy balance between work and play.
Be part of a team that treats each other with the respect, trust and humility needed to create extraordinary outdoor experiences for our customers.
About the Role
Primary Objective of Position:
To answer phone calls and emails, do parts research, manage order-related activities for outside customers, perform departmental support functions and special assignments as requested, working under general supervision. Conduct yourself professionally, according to management policies and general business operations, using discretion and sound judgment.
Major Area of Accountability:
- Review requests and inquiries for accuracy of the information given and use research tools for proper identification. Provide answers via phone or email in a friendly and professional manner. Be able to process payment over the phone for customer orders.
- Work with Customers, and other Internal contacts, as necessary towards successful parts program development, promoting the sale of parts in a helpful and assertive manner.
- Assist with integration of D365 and Salesforce into standard processes.
- Promote company and department goodwill with all contacts.
- Assist with expansion and development of parts sales as requested.
- Perform other duties as assigned.
EXPERIENCE DESIRED:
- Successful experience in a customer support role.
- Hands-on work with motorhome/RV systems or general mechanical knowledge will be helpful.
- Experience with engineering drawings will be helpful.
SPECIAL SKILLS OR TOOLS REQUIRED:
- Display strong written, verbal, and listening communication skills.
- Be customer focused and adaptable to various personality types.
- Display the ability to multi-task and prioritize a workload.
- Computer skills and the ability to be on a computer is a requirement, must be open to learning highly desired skills if hired.
- Computer skills, especially with Microsoft Office, D365 and Salesforce highly desired.
Key Skills
Customer supportParts researchOrder managementCommunication skillsMulti-taskingPrioritizationMicrosoft OfficeD365SalesforceMechanical knowledgeEngineering drawingsPayment processing
Categories
Customer Service & SupportSalesAdministrativeManufacturing
Job Information
📋Core Responsibilities
The Parts Administrator will manage customer inquiries, perform parts research, and process orders via phone and email. They will also support departmental functions, assist with software integration, and promote parts sales.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
1694
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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