Junior IT Administrator

Your journey

Internal IT Systems

• Support the lifecycle of internal IT systems including workstations, peripherals, and shared services.

• Assist with directory services (LDAP) and user account management.

• Help manage software installations, asset tracking, and IT inventory across both offices.

• Provide first-line support to employees, resolving hardware and software issues onsite in Berlin and remotely for Amsterdam.

Datacenter Operations

• Assist with monitoring and maintaining datacenter infrastructure (servers, storage, cabling).

• Support hardware replacements and rack maintenance tasks under guidance.

• Help maintain documentation of datacenter layouts, IP assignments, and change logs.

Endpoint Management & OS Upgrades

• Assist in planning and executing OS upgrade cycles for employee laptops (Windows & macOS).

• Help maintain device images and follow upgrade runbooks.

• Ensure devices meet security baselines and track compliance status.

• Ship and support devices remotely for Amsterdam-based employees.

Network & Wireless Monitoring

• Monitor wired and wireless network health across both offices and escalate anomalies.

• Assist with Wi-Fi administration (access points, SSIDs, guest networks) in Berlin and remotely for Amsterdam.

• Help troubleshoot basic connectivity and wireless coverage issues.

Mobile Device Management (MDM)

• Support day-to-day MDM operations (e.g. Jamf, Intune, or similar) including device enrollment and policy application.

• Assist with application deployment and device offboarding procedures.

Security & Patch Management

• Assist with patch deployment cycles across employee endpoints and internal systems.

• Help monitor security alerts and escalate incidents to senior staff.

• Support enforcement of endpoint security policies (antivirus, disk encryption, screen-lock).

• Help maintain patch status documentation and reports.

Required Qualifications

• 1–2 years of experience in an IT support, helpdesk, or junior sysadmin role (internships and apprenticeships count).

• Basic understanding of Windows and/or macOS administration.

• Basic Linux knowledge (navigating the command line, file permissions, common admin tasks).

• Familiarity with networking concepts: DNS, DHCP, VLANs, Wi-Fi.

• Eagerness to learn and grow in a fast-paced technical environment.

• Good troubleshooting mindset,methodical, calm under pressure, and willing to dig in.

• Strong communication skills; able to support non-technical users with patience.

• Fluent in English; German is a plus.

Nice to Have

• Any exposure to MDM tools such as Jamf or Microsoft Intune.

• Basic scripting knowledge (Bash, PowerShell, or Python).

• Familiarity with monitoring tools such as Zabbix or Grafana.

• Relevant certifications or coursework: CompTIA A+, Network+, Microsoft fundamentals, or similar.

What We Offer

• Hands-on experience across a broad range of IT disciplines from day one.

• Mentorship from experienced infrastructure and platform engineers.

• Onsite role based in Berlin, with occasional travel to Amsterdam as needed.

• Competitive junior salary, learning budget, and room to grow into a mid or senior role.

• A collaborative, engineering-driven culture where your contributions matter.

Your team

Your typical day

We look for

Bouns Points

Nice to have would be

Tech Stack

What We Offer

We support you

Why us?

About us

At ROMEO, we’re building one of the world’s largest dating and social platforms for gay, bi and trans people. Millions of people rely on our platform every day—including many in places where they cannot live openly. That responsibility shapes how we design, build and operate our software.

As a Backend Developer, you’ll help build and evolve the services that power our platform, working alongside an experienced international engineering team based in Berlin. We offer a hybrid working model with the flexibility to combine office and home office work.