JOB DETAILS
Assistant Cafe Manager - Chicago
CompanyCOLECTIVO COFFEE ROASTERS
LocationChicago
Work ModeOn Site
PostedSeptember 9, 2026
About The Company
Since 1993, we have been sourcing coffees from origin and roasting every batch by hand. By developing farmer and co-op partnerships, we can be involved in every step of creating a great coffee experience. We are proud to offer our Session Roasted™ coffees in addition to Letterbox Fine Tea and made-from-scratch food, Troubadour artisan bread, and baked goods.
Our name was inspired by the artful and funky buses used for public transportation across Latin America, “colectivos” (co-lec-TEE-vo), and the iconic part of everyday life they represent. We are independently owned and roast our award-winning coffees on a pair of vintage Probats in Milwaukee’s Riverwest neighborhood. Stop by our Humboldt Boulevard cafe, grab a seat at the bar, and watch our roasters at work!
About the Role
Description
COLECTIVO JOB DESCRIPTION
Title: Assistant Café Manager
Department: Retail
Reports to: Café Manager
Status:Full Time
Exempt: Exempt
POSITION SUMMARY
The Assistant Café Manager will provide leadership to deliver a remarkable experience for our customers and co-workers as it relates to Colectivo Coffee’s Mission and Values.
SPECIFIC RESPONSIBILITIES
- Provides café’s positive financial results in accordance to budget.
- Helps to create and maintain a culture of accountability and continuous improvement that adheres to Standard Operating Procedures (SOPs) and processes.
- Train and develop co-workers for the responsibilities of their jobs, which ensure a high level of their overall performance.
- Delegate specific responsibilities using Café Functional Architecture Model.
- Ensures the café’s coffee, food and administrative functions provide a remarkable customer experience with Colectivo’s people, products and environments.
- Lead by example by maintaining a positive and lively tone that is inviting and encouraging to our customers and co-workers.
- Participates in long-term, strategic planning of café.
EDUCATION/QUALIFICATIONS
- College degree in a business-related field and/or a minimum of two years work experience in a management or supervisory position.
Requirements
REQUIREMENTS
- Proficient skill level for POS and computer programs.
- Knowledge of basic mathematics for business usage.
- Availability and flexibility for schedule that includes evenings, weekends and holidays.
- Ability to shift to another cafe within the given market you are being hired for when there is a business need and/or development need, as directed by the organization
- Ability to stand for extended periods of time, reach, bend and lift a minimum of 50lbs.
- Ability to see, read and write in English.
- Minimum of 40 hours/week
Key Skills
LeadershipStaff DevelopmentFinancial ManagementCustomer ExperienceStrategic PlanningPOS SystemsMathematicsOperations ManagementTeam TrainingInventory ManagementCommunication
Categories
Management & LeadershipHospitalityRetailFood & BeverageAdministrative
Job Information
📋Core Responsibilities
The Assistant Cafe Manager provides leadership to ensure positive financial results and a high level of performance through staff training and development. They are responsible for maintaining operational standards and delivering a remarkable customer experience across coffee, food, and administrative functions.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
292
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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