JOB DETAILS
Case Manager - Seneca Heights
CompanyThe Montgomery County Coalition for the Homeless
LocationGaithersburg
Work ModeOn Site
PostedSeptember 9, 2026
About The Company
Montgomery County Coalition for the Homeless (MCCH) provides solutions to end homelessness in Montgomery County. Our vision is to build a community where everyone has a safe, stable, and affordable place to call home.
In support of our mission, MCCH operates ten distinct programs: three emergency programs which serve individuals currently experiencing homelessness, and eight permanent supportive housing (PSH) programs which serve individuals and families exiting homelessness. Our programs serve more than 1,600 men, women and children each year.
Coalition Homes, Inc., an affiliate of MCCH, is a nonprofit housing development organization creating permanent housing for formerly homeless individuals and families. Coalition Homes currently owns and manages 140 units which provide permanent homes for formerly homeless individuals.
About the Role
Description
General Description: The Case Manager is responsible for providing direct services to tenants including assessment, goal setting and evaluation through formal and informal settings.
Essential Duties and Responsibilities: As an onsite case manager in a permanent supportive housing program, you are responsible for assisting and supporting tenants in maintaining stable housing.
This entails a variety of duties, including:
- Meeting all residents on assigned case load to ensure monthly goal plans and related documents are completed as prescribed.
- Providing referrals and/or support in maintaining connection to community health services, mental health services, vocational programs, chemical dependence treatment, etc.
- Working with the residents and property management to ensure that the resident fulfills obligations as a tenant.
- Through the combined use of personal vehicles, public transportation and agency vehicles, case managers will actively assist clients with conducting activities in the community.
- Crisis intervention and support.
- Supporting families to ensure their children’s physical, emotional, and educational needs are met and facilitating the children’s participation in developmentally appropriate activities both at Seneca Heights and in the community
- Leading groups as assigned.
- Participating in social activities including celebrations and other on-site events.
- Working collaboratively as a team member to utilize donations, outside resources, and on-site services to meet residential needs.
- Thorough record-keeping, gathering of information for required reports, and updating of HMIS database as well as other administrative duties as requested.
- Other duties, as necessary.
Requirements
- Bachelor's in social work or human services with 2 years experience providing human services required
- Experience working with vulnerable, at-risk families and mentally ill adults.
- Knowledge and commitment to a Trauma-Informed approach.
- Excellent oral and written communication skills.
- Knowledge of Montgomery County resources preferred.
- This position requires a minimum of one evening per week.
Key Skills
Case managementGoal settingCrisis interventionTrauma-informed careRecord-keepingHMIS databaseCommunity resource coordinationMental health supportVocational program supportChemical dependence treatment supportCommunication skillsTeam collaboration
Categories
Social ServicesHealthcareAdministrative
Job Information
📋Core Responsibilities
The Case Manager provides direct services to tenants, including assessment, goal setting, and crisis intervention to ensure stable housing. They also facilitate community connections, lead groups, and maintain thorough records in the HMIS database.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
97
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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