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JOB DETAILS

Service Coordinator 1

CompanyVancouver Housing Authority
LocationUnited States
Work ModeOn Site
PostedSeptember 10, 2026
About The Company
Serving Clark County, Washington Our mission is to provide opportunities to people experiencing housing barriers while honoring their personal dignity and maintaining public trust. VHA accomplishes this mission in several ways: * We provide subsidized housing for about 3,400 households, or approximately 6,800 people, in our community through subsidized rental properties we own or manage and through Section 8 Housing Choice Vouchers that allow people to choose where they wish to live. * VHA and our community partners provide a variety of education, employment and social services to subsidized residents. For seniors and clients with disabilities, this means a safe, stable place to live and an improved quality of life. For work-able families, this means opportunities to become self-supporting. * VHA builds low, moderate and mixed-income communities that provide affordable housing and popular places for businesses.  * VHA works with social service agencies to develop supportive housing and shelters for homeless people and people with physical or mental disabilities. * VHA contributes to the local economy through rental subsidies paid to landlords and the money invested in the construction of affordable housing. * VHA works closely with local governments and other community partners throughout Clark County to address issues of affordable housing and homelessness and help families break the cycle of poverty. All of which make our community more affordable, safer and more enjoyable for everyone.
About the Role

Description

Are you passionate about connecting people to the services they need? Vancouver Housing Authority (VHA) is looking for a Service Coordinator 1 to support residents by linking them to vital community resources. If you thrive on making a real impact and enjoy working with diverse populations, we want you on our team!


The VHA works closely with local governments and other community partners throughout Clark County to address issues of affordable housing and homelessness and help families break the cycle of poverty. The Service Coordinator 1 links residents to supportive services provided by public agencies or private practitioners within the general community by assessing service needs, determining eligibility for public services and providing referral assistance.


Your skills and experience will contribute to our mission as you:

  • Assess residents' needs and connect them to public and private services
  • Build relationships with community providers to expand available resources
  • Educate residents about their rights and available support programs
  • Track service progress, maintain records, and ensure compliance with program requirements
  • Help residents build support networks and navigate daily challenges

Pay and Benefits

  • In compliance with the Equal Pay & Opportunities Act, the full wage range for this position is $23.57 - $33.00 per hour. The starting salary is determined by the role's required qualifications and the candidate's relevant experience.
  • Full-time, non-exempt, OPEIU Local #11-represented position working in-person/on-site .
  • Medical, dental, vision, life insurance, short-term and long-term disability insurance.
  • Benefits package also includes 5.58% paid into WA PERS by employer, 12 company-paid holidays, and generous paid time off and separate sick time accrual.
  • Meaningful work that addresses affordable housing and homelessness in our community.

Requirements

  • BA in Social Service or related field preferred.
  • At least two (2) years of direct service experience working with older adults, families, or individuals with disabilities.
  • Experience and/or training in the aging process, family services and disability services.
  • Experience and/or training in determining eligibility for and procedures of Federal and applicable State entitlement programs.
  • Experience and/or training in the legal liability issues relating to providing service coordination, drug and alcohol abuse, mental health issues, and mandated reporting around abuse and/or neglect of children or vulnerable adults.
  • A valid driver’s license and meet VHA auto insurance requirements.

A cover letter and resume are required when applying for this position. For more information on the Vancouver Housing Authority please visit our website at www.vhausa.com. Please note, those candidates deemed to best match our requirements will be contacted for an interview. We do not discuss application status during the selection process. Applications will be reviewed as they come in.


VHA is an equal opportunity employer. We do not discriminate on the basis of race, color, national origin, citizenship or immigration status, religion, creed, sex, sexual orientation, gender identity and expression, age, disability status, genetic information, marital status, pregnancy status, political ideology, honorably discharged veteran, or military status.

Key Skills
Service coordinationCase managementEligibility determinationCommunity outreachResource referralClient assessmentRecord keepingCompliance monitoringCrisis interventionAdvocacySocial servicesPublic entitlement programsMental health supportSubstance abuse awarenessMandated reportingRelationship building
Categories
Social ServicesGovernment & Public SectorAdministrative
Benefits
Medical insuranceDental insuranceVision insuranceLife insuranceShort-term disability insuranceLong-term disability insuranceWA PERS retirement contribution12 Company-paid holidaysPaid time offSick time accrual
Job Information
📋Core Responsibilities
The Service Coordinator 1 assesses resident needs and connects them to essential public and private community resources. They also maintain accurate records, ensure program compliance, and help residents navigate daily challenges and support networks.
📋Job Type
full time
💰Salary Range
$24 - $33
📊Experience Level
2-5
💼Company Size
97
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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