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JOB DETAILS

Senior Property Manager

CompanyAtrium Management Company
LocationJacksonville
Work ModeOn Site
PostedSeptember 10, 2026
About The Company
We've had the pleasure of providing full property management services since 1997. Our mission is to use our unique combination of industry experience and customer service expertise to create exceptional experiences for both owners and residents. Our clients can expect hassle-free, transparent, profitable property management services provided by an honest and dependable team with a wide range of localized industry knowledge.
About the Role

Description

 

Who We Are

Atrium Management Company is a fully integrated real estate platform. Based in Orlando, FL, we manage 11,000+ doors across the southeastern US. 


At Atrium, we don’t simply manage properties—we build relationships. Our team is empowered to lead with professionalism, compassion, and creativity, making Atrium one of the most trusted and fastest-growing names in property management.


So far in 2026, Atrium’s team has grown by 40%, our portfolio has grown by 40%, we’ve celebrated 40 internal promotions, and our multifamily portfolio expanded into 4 new markets - and we're growing in Jacksonville! 


Through this incredible growth, Atrium also took home Orlando’s #1 Best Place To Work award for the 2nd year in a row.



About the Role

An Atrium Senior Property Manager will serve as a point of contact for current residents at one of our communities in Jacksonville, and help to drive Atrium's growth in Jacksonville. The Property Manager reports directly to the Regional Manager, and is expected to make teamwork and customer service their top priority. 


Location: Jacksonville, FL 32211

Salary: $65,000 - $80,000 (base salary is based on experience). Eligible for bonuses.

Schedule: Flexible Schedule including some weekends required. Standard hours are Monday - Friday 8:30am - 5:30pm. 


Key Responsibilities

  • Support and participate in fulfilling customer service and leasing standards
  • Maintain accurate resident and property records
  • Review resident service requests, set up work orders, and follow-up with residents or builders and warranty company until work is complete
  • Responds to resident requests promptly and courteously and provides solutions to resolve resident issues
  • Assists in preparing all paperwork specific to new and renewal lease agreements
  • Determines lease renewal rates and assist in delivery of renewal letters to secure renewals
  • Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue
  • Identifies areas for improvement and improve the efficiency, productivity, and profitability of the community
  • Collects, posts, and deposits rents/security deposits and other portfolio income on a daily basis
  • Leads the maintenance and management of budgeted occupancy, collections, and expenses
  • Independently establishes priorities, manages time effectively, and fulfills assigned objectives and projects
  • Responds to and resolves unexpected problems and handles priority changes in a fast-moving environment
  • Comprehends legal documents and able to carry out related rent collections and lease management.
  • Completes financial records, budgets, and other fiscal reporting.

Requirements

  • Minimum 3 - 5 years of experience in a management or leadership role. 
  • Minimum of 1 year as Property Manager
  • 3 - 5 years of experience as a Property Manager, Assistant Property Manager, or Leaser strongly preferred.
  • Reliable transportation and valid Driver License

What We're Looking For

  • Experience: An understanding of property operations with emphasis on lease terms to support contract enforcement, including collections. The proven ability to provide excellent customer service resulting in resident retention.
  • Soft Skills: Highly organized with excellent time management skills. Skilled in conflict resolution, client satisfaction, negotiation and handling difficult conversations.
  • Tech Skills: Computer savvy (Office/Google Workspace). Familiarity with Appfolio, Property Meld or similar property management systems is a plus!
  • Mindset: Self-disciplined, positive, energetic and resourceful, hands-on, adaptable, and dependable. Team oriented but able to work independently.
  • Bi-lingual (Spanish-speaking) candidates are highly encouraged to apply!

Why Work with Us?

When you join Atrium, you’re not just starting a job—you’re building a career in a supportive, people-focused environment. We invest in our employees with competitive pay, growth opportunities, industry certification opportunities, and a benefits package designed to support you and your family.

In short, we invest in the whole you ­­-- your HEALTH, your TIME, your FUTURE, and your GROWTH. 

Benefits eligibility begins the 1st of the month following your start date. Here are some highlights:

HEALTH & PROTECTION

  • Medical, dental, and vision coverage
  • Employer­-paid life insurance ($50,000)
  • Employer-­paid short-­term disability
  • Additional voluntary benefits

TIME TO RECHARGE

  • 3 weeks paid time off
  • 12 paid company holidays
  • Parental leave for birth or adoption

FINANCIAL WELLNESS

  • 401(k) with employer match
  • Flexible spending account (FSA)
  • Dependent care FSA

GROW WITH US

  • Company-­provided training and mentorship
  • Real career growth opportunities - we promote from within

Atrium Management Company is an Equal Opportunity Employer

Atrium Management Company provides equal employment and advancement opportunities to all employees and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

Key Skills
Property managementLeasingCustomer serviceConflict resolutionTime managementFinancial reportingBudgetingRent collectionLease enforcementContract negotiationMicrosoft OfficeGoogle WorkspaceAppfolioProperty MeldLeadershipCommunication
Categories
Management & LeadershipCustomer Service & SupportFinance & AccountingAdministrative
Benefits
Medical coverageDental coverageVision coverageEmployer-paid life insuranceEmployer-paid short-term disabilityPaid time offPaid company holidaysParental leave401(k) with employer matchFlexible spending accountDependent care FSATraining and mentorship
Job Information
📋Core Responsibilities
The Senior Property Manager oversees daily community operations, including resident relations, leasing, and financial management. They are responsible for maintaining occupancy, enforcing lease terms, and ensuring high standards of customer service.
📋Job Type
full time
💰Salary Range
$65,000 - $80,000
📊Experience Level
2-5
💼Company Size
101
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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