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JOB DETAILS

CUSTOMER SERVICE/TELLER

CompanyGrand Savings Bank
LocationBentonville
Work ModeOn Site
PostedSeptember 10, 2026
About The Company
GRAND SAVINGS BANK – YOUR COMMUNITY BANK With 13 locations in Northwest Arkansas, Northeast Oklahoma, and the River Valley, Grand Savings Bank has been serving communities since 1981. We have a 40-year track record of supporting the diverse and dynamic needs of our customers, and we are committed to providing straightforward, customized, sound advice that contributes to the growth and prosperity of the people and businesses in our communities. We know that not every solution fits every need, and our family of financial specialists is dedicated to understanding and staying on top of the ever-changing economic climate. By ensuring that we provide knowledgeable, personalized, timely service, Grand Savings Bank continues to invest in the future of our communities and share our belief that Life is Grand. Our Mission: We are a community bank where life is GRAND and our team is empowered to deliver the best financial experience to our customers. Member FDIC | Equal Housing Lender
About the Role

Description

 Position Summary:
The Teller/Customer Service Representative serves as the face of Grand Savings Bank by providing exceptional customer service and building lasting relationships with our customers. This position is responsible for processing routine financial transactions, assisting customers with their accounts, and opening new deposit accounts while promoting the bank’s products and services.

Key Responsibilities:

  • Provide friendly, efficient, and accurate service to customers in person, by phone, and through digital channels.
     
  • Process routine transactions including deposits, withdrawals, loan payments, and check cashing.
     
  • Open new accounts, including checking, savings, CDs, and IRAs, ensuring all documentation is complete and compliant with bank policies and regulations.
     
  • Educate customers about bank products, services, and digital banking tools to help meet their financial needs.
     
  • Balance cash drawer daily and maintain proper cash levels in accordance with policy.
     
  • Assist with resolving customer inquiries, discrepancies, and account issues.
     
  • Maintain confidentiality and adhere to all bank security and compliance standards.
     
  • Participate in ongoing training and development to maintain current product knowledge and compliance awareness.
     

Qualifications: 

  • Previous cash-handling and customer service experience preferred.
     
  • Strong communication and interpersonal skills.
     
  • Detail-oriented with strong organizational and problem-solving abilities.
     
  • Proficient in basic computer skills and comfortable learning new banking systems.
     
  • Professional appearance and a positive, team-oriented attitude.
     

Why Grand Savings Bank:
At Grand Savings Bank, we’re more than a community bank—we’re a team of people who care deeply about our customers, our communities, and each other. We empower our employees to deliver the best financial experience possible and take pride in helping our customers reach their goals.

We are an equal opportunity employer and welcome applications from all qualified individuals.

Requirements

Drivers License

Cell Phone

Key Skills
Customer ServiceCash HandlingFinancial TransactionsAccount ManagementCommunicationProblem-solvingDetail-orientedOrganizational SkillsComputer LiteracyBanking Systems
Categories
Finance & AccountingCustomer Service & SupportAdministrative
Job Information
📋Core Responsibilities
The teller processes routine financial transactions and assists customers with account inquiries and new account openings. They are also responsible for balancing cash drawers and educating customers on bank products and digital tools.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
136
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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