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JOB DETAILS

MS Specialist OSS

CompanyNokia
LocationIndia
Work ModeOn Site
PostedSeptember 11, 2026
About The Company
Infinera is now part of Nokia. Infinera is revolutionizing telecommunications networks with innovative, industry-leading connectivity solutions. Our offerings include high-end subcomponent technology, systems for network infrastructure, automation software, advanced optical compound semiconductor manufacturing, & professional services. As a global supplier, we empower mobile service providers, internet content providers, cloud operators, submarine operators, governments & enterprises to scale network bandwidth, boost service innovation, and automate network operations. We are committed to continuously expanding and enhancing our world-class offerings to meet the changing needs of our customers. Our connectivity solutions are powered by the world’s best embedded & pluggable optical engines, which are designed, developed & manufactured in Infinera’s U.S.-based optical semiconductor fabrication center and are application-optimized for edge, metro, long-haul, and submarine transport networks. Our agile, open, compact & modular networking platforms enable network operators to rapidly and easily take advantage of best-in-class technology. Our software automation solutions optimize traffic flows and automate workloads to enable network operators to cost-effectively deliver secure bandwidth to their customers where and when needed. With these solutions, our goal is to create a connected world with unlimited bandwidth for everyone – everywhere, always, and instantly. What Inspires Us? A connected world with unlimited bandwidth for everyone – everywhere, always & instantly. What Motivates Us? Delivering innovative and impactful coherent optical technologies and open optical solutions that unlock new value for our customers. What Drives Us? To be a valued investment for our shareholders’ money, our customers’ CapEx and our employees’ time by delivering an unrivaled customer experience from an inclusive culture of innovation for our customers.
About the Role

We are seeking a highly skilled and motivated Cloud & OSS Expert to join our team. The ideal candidate will have a strong understanding of the GDC NOC Operations, experience in Cloud products, including Nokia Cloud Platform (NCP), Nokia Cloud Operations Manager (NCOM), RedHat OCP, Netact/NSP/OSS Products on Fault Management, Configuration Management, and Problem Management. This role requires a blend of expertise in Multi-Domain Network Elements.

Responsibilities

  • Resolution & providing technical support for the incidents reported/requested Cloud products, including Nokia Cloud Platform (NCP), Nokia Cloud Operations Manager (NCOM), RedHat OCP, OSS Products (Analysis, Troubleshooting & fixing the issues reported).
  •  Preparing & Validating the MoPs and executing the CRs with 100% FTR.
  • Design, deploy, configure, and integrate cloud solutions independently, ensuring optimal performance and reliability.
  • Manage deployments and upgrades for existing customers, focusing on “right first time” execution and quick issue resolution.
  • Oversee New Product Introductions (NPI) for global rollouts, driving innovation and integrating cross-product solutions.
  • Create and update comprehensive project documentation, including MOPs, reports, and incident RCAs.

Qualifications

You have:

  • Any Bachelor's degree with a minimum of 5 to 8+ years of telecom experience, with 5+ years in Cloud & OSS solutions.
  • Proven expertise in OCP Platform Administration and Kubernetes management.
  • Experience with CI/CD tools and automation technologies (e.g., Ansible, Helm).
  • Good IP networking background and scripting capabilities (Shell, PERL, Python).
  • Red Hat Certified Specialist in OpenShift Administration.

It would be nice if you also had:

  • Good background in  Networking , VNF, and CNF deployment readiness, onboarding support, and automation using tools like Terraform and Ansible.Familiarity with cloud security best practices and compliance.
  • Experience with containerization tools like Docker and orchestration with ECS or EKS.

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world. 



Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia. 


Some of our benefits in India:

  • Flexible and hybrid working arrangements to support work–life balance
  • Health and well-being support – medical insurance for you and your family, health check-ups, life and accident insurance, well-being programs, and employee resource groups 
  • A minimum of 90 days of Maternity and Paternity Leave based on eligibility
  • Personal Support Service 24/7 – a confidential support channel open to all Nokia employees and their families in challenging situations
  • Career growth & mobility – technical career paths, job rotations, international assignments, and relocation support
  • Continuous learning – technical certifications, mentoring programs, coaching, and digital learning platforms
  • Opportunities to innovate and contribute through Nokia’s research and development environment
  • Recognition programs that celebrate outstanding contributions
  • Workplace support – ergonomic working support and mobile device programs based on eligibility
Key Skills
Cloud computingOSSNokia Cloud PlatformNokia Cloud Operations ManagerRedHat OCPKubernetesFault managementConfiguration managementProblem managementAnsibleHelmIP networkingShell scriptingPythonTerraformDocker
Categories
TechnologyEngineeringSoftwareData & Analytics
Benefits
Flexible and hybrid working arrangementsMedical insuranceHealth check-upsLife and accident insuranceWell-being programsMaternity and paternity leavePersonal support serviceCareer growth and mobilityContinuous learningTechnical certificationsMentoring programsCoachingDigital learning platformsErgonomic working supportMobile device programs
Job Information
📋Core Responsibilities
The role involves providing technical support for cloud and OSS products, including incident resolution, troubleshooting, and performance optimization. Additionally, the specialist will design, deploy, and integrate cloud solutions while managing new product introductions and maintaining comprehensive project documentation.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
1923
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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