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JOB DETAILS

Guest Experience Lead: Bubble Planet

CompanySEA LIFE
LocationBloomington
Work ModeOn Site
PostedSeptember 12, 2026
About The Company
Follow us on Instagram: @Merlinentertainments It's where we play🎢 Merlin Entertainments is the global leader in branded entertainment destinations. We create and deliver memorable, immersive brand experiences for over 60 million guests every year. Merlin Entertainments has over 140 attractions worldwide, ranging from indoor attractions such as SEA LIFE and Madame Tussauds to iconic theme parks like LEGOLAND and Alton Towers Resort. Working for Merlin Entertainments is unlike a job anywhere else. You could be counting penguins, protecting the sea, crafting the perfect celebrity eyebrows or making a child’s day magical. Not all of us have jobs in attractions, but we are all involved in fascinating work. Sound like fun? Join us, and be part of creating amazing memories for millions of people around the world.
About the Role

What you'll bring to the team

Guest Experience Lead - Bubble Planet Minnesota

 

Bubble Planet is an exciting new immersive attraction from the same team at SEA LIFE Minnesota, designed to spark wonder and create unforgettable memories for guests of all ages. Join our team and help bring this one-of-a-kind, interactive experience to life for families exploring a world of bubbles, color, and imagination!

💥 What You’ll Do:

  • Help support the Bubble Planet team during daily operations
  • Keep lines moving and guest energy positive
  • Jump in to help guests and teammates whenever needed
  • Learn leadership skills through coaching and hands-on experience
  • Help train and motivate team members
  • Support a fun, safe, and welcoming environment for families
  • Work closely with supervisors and other attraction teams throughout the day

Qualifications & Experience

🎯 What We’re Looking For:

  • Are outgoing, positive, and confident talking to people
  • Can stay calm in busy situations
  • Enjoy helping and encouraging others
  • Have experience in customer service, retail, food service, entertainment, or attractions
  • Want to grow into leadership
  • Available weekends + holidays (required)

⭐ Previous leadership and training experience!

Benefits

🎉 Benefits of Joining Merlin Entertainments! 🎉

🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work!💼 401(k) Program: Save for the future with company matching contributions.📚 Tuition Reimbursement Programs: Get support for further education and career growth.🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!

Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨

 

Pay Range

USD $18.50/Hr.
Key Skills
Customer ServiceLeadershipTrainingCommunicationConflict ResolutionTeam MotivationOperations SupportRetailFood ServiceEntertainment
Categories
Customer Service & SupportHospitalityManagement & LeadershipRetail
Benefits
Merlin Magic PassRecognition ProgramsRewards401(k) ProgramTuition ReimbursementLearning and Advancement Opportunities
Job Information
📋Core Responsibilities
The Guest Experience Lead will support daily operations at the Bubble Planet attraction by maintaining positive guest energy and managing lines. They will also assist in training team members and ensuring a safe, welcoming environment for all visitors.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
4851
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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