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JOB DETAILS

Front Desk Representative (On Call)

CompanyKisco Senior Living
LocationRaleigh
Work ModeOn Site
PostedSeptember 12, 2026
About The Company
Kisco Senior Living is a family-owned company that has been creating and managing exceptional senior living communities for over 35 years. We are proud to lead the industry as the only senior living company that delivers a boutique hospitality experience. With 32 unique communities across 10 states, we provide warm, secure environments where residents can enjoy independence, friendships, and vibrant lifestyles. Our thoughtfully designed programs and five-star service reflect our commitment to safety, trust, and transparency. Our dedicated associates work with integrity, dignity, and compassion to foster thriving communities and ensure peace of mind for each of our incredible residents.
About the Role

Job Description

The Front Desk Representative at Abbotswood at Stonehenge is responsible for delivering exceptional customer service while creating a warm, welcoming, and professional first impression for residents, families, guests, and team members. As the face of our community, this role plays a key part in fostering a friendly, secure, and engaging environment while supporting daily operations and ensuring every visitor feels valued from the moment they arrive.

 

 

On Call - As needed for coverage for 1st , 2nd, or 3rd shift – Must be willing to learn and cover all 3 shifts if needed!

1st shift – 7:30am-4pm

2nd shift – 4pm-12am

3rd shift – 12am – 7:30am

Pay Rate: $17/hour

 

If you are flexible, enjoy working with people, and are committed to providing excellent service, we encourage you to apply!

 

What will I do every day?

  • Monitor residents and guests coming in and out of the community
  • Assist residents with requests as needed  
  • Answer incoming calls
  • Maintain a neat and clean front desk and entrance area
  • Respond to emergencies and supply emergency personnel

 

What will I need to be successful in this role?

  • Bring a smile to work every day
  • Have excellent customer service skills
  • 6 months to 1 year of front desk, receptionist or resident relations experience
  • High school diploma or GED preferred
  • Senior Living experience a plus
  • Hotel experience a plus 

 

What’s in it for me? (Great Question!)

  • Competitive pay
  • A free meal per shift
  • Healthcare Benefits including Vision & Dental (Full-time only)
  • Matching 401k (Full-time only)
  • Paid Time Off
  • Rewards and Bonus Opportunities
  • Continuous Training and Growth Opportunities

 

 

What do we do?

We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 30 years.

 

All offers of employment are subject to satisfying our pre-employment process, which includes successfully passing a drug screen, a job specific-related physical, a TB test, and a background check. If selected for employment, the company will cover the cost of these pre-hire requirements

 

*Kisco Senior Living is an Equal Opportunity Employer

 

Key Skills
Customer serviceCommunicationReceptionist dutiesEmergency responseResident relationsFront desk operationsProfessionalismInterpersonal skills
Categories
Customer Service & SupportAdministrativeHealthcareHospitality
Benefits
Free meal per shiftHealthcare benefitsVision insuranceDental insuranceMatching 401kPaid time offRewards and bonus opportunitiesContinuous training and growth opportunities
Job Information
📋Core Responsibilities
The Front Desk Representative is responsible for providing exceptional customer service and creating a welcoming environment for residents and guests. They also monitor community access, answer incoming calls, and respond to emergency situations as needed.
📋Job Type
other
📊Experience Level
0-2
💼Company Size
914
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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