JOB DETAILS
Argos Shift Manager
CompanySainsbury's
LocationLondon
Work ModeOn Site
PostedSeptember 12, 2026
About The Company
Over 150 years old and still going strong, we’re the UK’s second-biggest retailer. Every day, the nation shops with us because they know they’ll get affordable, good food and excellent service.
We focus on great value and convenient shopping across our family of brands, from Argos, Nectar and Habitat to Sainsbury’s Bank, Smart Charge and Tu.
What’s next for Sainsbury’s?
We've put food back at the heart of our business and we’re taking Sainsbury’s to the next level. We’re investing in technology and people and we’re thinking bigger about how we attract and connect with our customers, while doing everything we can to create a more resilient UK food system.
About the Role
About the role:
Argos Shift Managers are responsible for managing shifts within our Argos stores, inspiring and motivating teams and being the go–to people for on-the-job support. They coach colleagues in store to ensure everyone can deliver brilliantly for our customers whilst also working alongside the team on the shop floor. Often, they’ll get to lead the full store operation in the absence of the Store Manager, ensuring the resource is allocated to deliver day-to-day tasks such as organising the warehouse, taking deliveries and serving our customers. They’re experts in our products and services, focusing on driving sales and profitability.
What makes a brilliant Argos Shift Manager:
- Has experience of organising, running, and planning for a fast-paced operation.
- Is comfortable directing a team, providing day-to-day coaching and on-the-spot guidance to support the delivery of brilliant experiences for both colleagues and customers.
- Support the Store Manager in ensuring the store is safe and compliant.
- Demonstrates strong commercial awareness, such as having product knowledge. An Argos Shift Manager should use this commercial awareness to really understand our customers, in turn, driving sales.
- Can work towards and deliver KPIs with the aim of driving profitability for the store
- Has a growth mindset and a drive for personal growth, whilst helping others to grow
Essential Criteria:
- A track record of delivering brilliant customer service and coaching colleagues to do the same.
- Experience of motivating others, driving sales and performance, and keeping operations running smoothly.
- You go above and beyond to make shopping easy, fast, and friendly for every customer.
- Operational leadership skills — you’ve taken responsibility for operations in the absence of management.
- Demonstrated success in meeting or exceeding KPIs — whether it’s sales, availability, customer satisfaction or colleague engagement, you’ve made a measurable impact.
- You walk the talk — showing up every day as a role model for service and values.
What we offer:
We truly value our colleagues and provide a market-leading benefits package:
- Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount at Sainsbury’s every Friday and Saturday.
- Free food and hot drinks are provided for Colleagues in all our stores.
- Generous holiday entitlement, maternity and paternity leave.
- Pension – we’ll match 4% of your contributions, and if you change your pension plan, you may receive more from us.
- Sainsbury’s share scheme – build up an investment at discounted rates
- Wellbeing support – access to emotional support, counselling, legal and financial advice
- Colleague networks – link with like-minded people to help fulfil your potential.
- Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.
Key Skills
Team leadershipCoachingOperational managementCustomer serviceCommercial awarenessKPI managementSales drivingWarehouse organizationProduct knowledgePerformance managementConflict resolutionSafety compliance
Categories
RetailManagement & LeadershipCustomer Service & SupportLogistics
Benefits
Discount cardFree food and hot drinksGenerous holiday entitlementMaternity and paternity leavePensionSainsbury’s share schemeWellbeing supportColleague networksCycle to Work schemeGym membership discountsRetail vouchers
Job Information
📋Core Responsibilities
The Shift Manager is responsible for leading store operations, motivating the team, and ensuring high standards of customer service. They also manage daily tasks such as warehouse organization, deliveries, and driving store profitability through KPI achievement.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
69167
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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