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JOB DETAILS

Volunteer Clinical Admin Support

CompanyChange Grow Live
LocationLancaster
Work ModeOn Site
PostedSeptember 14, 2026
About The Company
If you want to change your life, we’re here for you. As a health and social care charity, we can help you with challenges including drugs and alcohol, housing, justice, employment, and smoking. Our support is free and confidential 💜
About the Role

Overview

Are you passionate about making a real difference in your community?

 

Do you want to help create a safer, more supportive environment for people affected by drug and alcohol use?

Are you organised, friendly, and looking to make a meaningful impact in your community?

Join Inspire as a Clinical Admin Support Volunteer and become a vital part of a team that supports people on their journey to change their lives for the better.

Responsibilities

What you’ll do

  • As a Clinical Administrator Volunteer you will play a key role in supporting the Administration Team in various administrative roles including, supporting with the management of batch printing and processing prescriptions ready for issuing to the people we support.
  • You’ll liaise with local pharmacies, support with maintaining and updating local and central databases, ensuring all communication between staff, the people we support, and partner agencies runs smoothly, this includes answering calls and directing enquires.
  • You will be a valued member of the administration team and provided with training to carry out the role

What you’ll gain

  • Full training and ongoing support from an experienced team.
  • Valuable experience within a busy and rewarding substance misuse service.
  • The chance to develop your skills
  • The satisfaction of knowing that your contribution could help someone stay safer and improve their health and wellbeing.

What we’re looking for

We’re looking for someone who:

  • Has good verbal and written communication skills
  • Has good IT skills (Microsoft Word/Excel)
  • Is organised, reliable, and able to work as part of a team
  • Has a positive attitude and willingness to learn
  • Is friendly, approachable and non-judgmental.
  • Is comfortable engaging with people from a wide range of backgrounds and experiences.
  • Is willing to learn and work as part of a supportive team.
  • Is reliable and committed to maintaining confidentiality and professionalism.
  • Is passionate about helping people and making a positive difference in the community.

If you’re looking for a rewarding volunteering opportunity where you can learn new skills, meet people and make a genuine difference, we’d love to hear from you.

Closing Date

2/10/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Kerri Richards | kerri.richards@cgl.org.uk

 

Please note that we require you to be 18 years of age or older to be considered for this volunteering role.

 

This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.
Key Skills
Administrative supportCommunication skillsIT skillsMicrosoft WordMicrosoft ExcelData managementDatabase maintenanceCustomer serviceProfessionalismConfidentialityTeamworkProblem solving
Categories
Social ServicesAdministrativeHealthcare
Benefits
Full trainingOngoing supportValuable experience
Job Information
📋Core Responsibilities
The volunteer will support the administration team with tasks such as batch printing, prescription processing, and maintaining local databases. They will also act as a point of contact for staff, service users, and partner agencies by managing calls and inquiries.
📋Job Type
other
📊Experience Level
0-2
💼Company Size
2834
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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