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JOB DETAILS

Underwriter

CompanyNinja Partners LLC
LocationPhilippines
Work ModeRemote
PostedSeptember 15, 2026
About The Company
Scaling up businesses is our expertise, allowing for companies to reach a greater impact on the market. We assist you in the great expansion of your visibility and reach, leading to an enlargement of your success by cleverly gaining you more clients. We currently have offices in Koh Phangan (Thailand) and Florianópolis (Brazil) giving the advantage of covering all time zones across the globe. Our services include: Cold Email Marketing - We verify a database of prospects, set up a cold email marketing campaign, and win leads for your business. LinkedIn Marketing - We build a database of potential customers, reach out to them via LinkedIn and evaluate interested leads. Account-Based Marketing - We create a list of highly targeted accounts and communicate through available channels. Content Creation - To build more trust and stay in the head of prospects we create educational and promotional content to post on Social Media, Blogs or Newsletters. Social Media Management - We manage your content and distribute it to social media platforms. We analyse the performance of the content and help establish a feedback loop between content creators and sales agents to better the ROI of your social media campaigns. Customer Support - We qualify and nurture leads to hand over to your sales agents and manage incoming support tickets of existing customers. Paid Advertising - We create, analyse and optimise your paid advertising campaigns on Google & Facebook. We boost your sales with highly qualified inbound leads. Sales Agents - Let us manage your entire sales process and build a team of sales agents that are always ready to sell your products and services. Staff Training - We train your staff to adapt to new standards in marketing, sales and support.
About the Role

Work Set Up: Remote
Work Schedule: 9 AM - 6PM EST (M-F)
Equipment: BYOD (16 GB RAM)

This position is responsible for Underwriting merchant applications for US and Canada, merchant maintenance, fraud mitigation and other operational duties as needed. The ideal candidate possesses leadership qualities, has an underwriting/risk mindset, is highly motivated, a self-starter, and has the drive to identify, develop, and improve process workflows with the idea of betterment for the business and customer.

What does a day in the life of an Financial Underwriter look like? 

  • Review new merchant applications for risk assessment using multiple tools and website search.

  • Assist with reviewing daily risk and transactional alerts for First Data, Cynergy, TSYS, and Worldpay processing platforms; remediates, when applicable.

  • Assist with investigating merchants with escalated alerts and concerns, notating action taken (i.e. 100% reserve or account termination) within the Merchant Record and completing a risk review, sending to management/executive review if required.

  • Analyze underwriting documentation in intense detail to ensure submitted merchant supporting documents are valid.

  • Work closely with bank partners/industry associations to stay on top of ongoing industry trends.

  • Communicate with sales on pending and missing applications information, to ensure all submitted applications are fully completed with accurate information. 

  • Conducts special portfolio reviews and projects as assigned.

  • Performs other related duties as assigned by management.


What are the required qualifications for an Financial Underwriter? 

  • 3-5+ years merchant services experience in an operational/underwriting role 

  • In depth understanding of all aspects of the payments industry

  • Experience working with large acquirer relationships and their internal reporting platforms (TSYS US and Canada, First Data, Elavon) Similar platforms

  • Strong understanding of payment rules, regulations, and industry standards

  • A team player who can also function well independently

  • Has worked in a small/medium sized payments company with limited staff and resources

  • Demonstrated project management skills and excellent verbal/written communication skills

  • Knowledge of Microsoft Office

Ninja Perks and Benefits

  • Remote setup
  • Competitive compensation
  • Adherence to government-mandated benefits
  • Retirement Savings Program with Company Matching
  • Life Insurance
  • HMO on day 1
  • Paid time off, birthday leave
  • Bonus and incentive plans
  • Opportunities for skills training and personal and professional development

Experience infinite fun so you can have infinite growth. Discover a better way to grow at SupportNinja! Are you ready?

If you are interested, you can access your instant interview here: https://alpharun.com/i/Sn53uS83NCcxKwaaHLrvK


#Supportninjajobs

Key Skills
UnderwritingRisk assessmentMerchant servicesFraud mitigationPayment industry knowledgeTSYSFirst DataElavonProject managementCommunication skillsMicrosoft OfficeData analysisOperational dutiesWorkflow improvement
Categories
Finance & AccountingCustomer Service & SupportManagement & Leadership
Benefits
Remote setupCompetitive compensationGovernment-mandated benefitsRetirement savings program with company matchingLife insuranceHMO on day 1Paid time offBirthday leaveBonus and incentive plansSkills trainingPersonal and professional development
Job Information
📋Core Responsibilities
The Underwriter is responsible for reviewing merchant applications for risk assessment and managing fraud mitigation across various processing platforms. They also collaborate with bank partners and sales teams to ensure documentation accuracy and maintain industry compliance.
📋Job Type
full time salary
📊Experience Level
2-5
💼Company Size
17
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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