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JOB DETAILS

Employer Account Manager Birmingham

CompanyIngeus
LocationBirmingham
Work ModeOn Site
PostedSeptember 15, 2026
About The Company
Ingeus is all about people. We deliver services that make a positive, lasting difference to people's lives, including employment and health programmes, services for young people, training and skills support, and probation services. In 2019, Ingeus became part of the APM Group, the international human services provider, where we join our shared mission to enable better lives.
About the Role

Company Description

Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives.

Job Description

Employer Account Manager Birmingham

Salary: £28,325.00 & Company Benefits

Contract - Permanent Fixed Office Worker

Full Time: Monday - Friday 09.00am -17.00pm 

Location: Birmingham Office ( cover may be required in our Dudley office on occasion)

Hours: 37.5 per week

We are currently looking for an Account Manager to cover our Birmingham office. Our successful Account Manager will establish, grow and maximise employer relationships and ensure that suitable vacancies are sourced for and are filled by Ingeus participants across the region or contract area.

Our successful candidate, will establish employer relationships and support recruitment, jobs starts and sustainability on the vacancies that the employers provide. You will also make regular contact with these clients to ensure repeat business can be gained.

As our Account Manager, you will:

  • Build and maintain strong and effective relationships with new and existing employers to generate vacancies for Ingeus participants.
  • Sell the Ingeus recruitment services to employers and utilise marketing and sales tools to source vacancies and job opportunities.
  • Identify recruitment needs of each employer and ensure that pre screens and group assessments are tailored to their specific needs.
  • Promote and agree recruitment processes with employers, I.e. web and face to face recruitment sessions, screening and shortlisting processes as well as job offer processes.

Qualifications

To be our Account Manager you'll:

  • Have the ability to build and maintain relationships with internal and external stakeholders.
  • Have experience of working in a sales/ target driven environment.
  • Have a strong understanding of the local employment market.
  • Have the ability to present to clients both in person and via digital platforms. 

Additional Information

At Ingeus, we’ve spent time listening to our employees to build our benefits package:

  • 25 days annual leave plus bank holidays with the opportunity to salary trade extra
  • EAP Support programme available 24/7 with access to 6 x counselling sessions
  • Private Medical Insurance
  • Eyecare vouchers with help to purchase new glasses
  • Life assurance
  • Online discount shopping
  • Cycle to Work scheme
  • Season ticket loan
  • Up to two days each year dedicated to Community Giving (Volunteering)
  • Access to Salary Finance; financial education and advice
  • The opportunity to buy extra perks such as, critical Illness Cover, dental insurance
  • Long Service Awards 

At Ingeus, our culture is built on treating everyone with dignity, ensuring every individual feels valued, respected and recognised for their contribution.

As a Disability Confident Employer, we understand that everyone’s journey is different, and we’re committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether that’s help with the application, interview format, or anything else—we’re here to listen and work with you to find the best approach. Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don’t hesitate to contact us to discuss how we can support you.

Please note, we may shortlist and conduct interviews before the closing date and we may close this role early if we receive enough applications. 

  • Division: Restart
  • Employment Type: Full Time / Permanent
  • Compensation: up to GBP 28325 - yearly
  • Key Skills
    Account managementRelationship buildingSalesTarget drivenRecruitmentStakeholder managementMarket analysisPresentation skillsScreeningShortlistingMarketingBusiness development
    Categories
    SalesHuman ResourcesSocial ServicesManagement & Leadership
    Benefits
    25 days annual leave plus bank holidaysEAP Support programmePrivate Medical InsuranceEyecare vouchersLife assuranceOnline discount shoppingCycle to Work schemeSeason ticket loanCommunity Giving volunteeringSalary FinanceCritical Illness CoverDental insuranceLong Service Awards
    Job Information
    📋Core Responsibilities
    The Account Manager will build and maintain effective relationships with employers to generate and fill vacancies for Ingeus participants. They are responsible for identifying employer recruitment needs and coordinating tailored screening and assessment processes.
    📋Job Type
    full time
    📊Experience Level
    2-5
    💼Company Size
    2555
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    38 hours
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