Warehouse Associate

Description

Making use of Service Titan, established forms, processes, and protocols to:

· Provide support to the installation technicians and field supervisors to maximize customer service and installations. Recognize that the installation technicians are the primary customers of the warehouse team.

· Participate in safety teams as needed; perform all functions in a safe manner and contribute to the overall safety of the facility

· Perform regular safety walk-throughs and maintain all facilities and equipment in safe condition

· Assist installation technicians as “2nd Man” as required

· Assist field for parts/tanks deliveries

· Issue parts and tanks to installation techs; process paperwork and SME transactions

· Receive parts and tanks from suppliers; processing receipts in SME

· Deliver parts and tanks to remote warehouse locations, installation locations and recycle

· Transact returns and exchanges with suppliers; follow up to ensure credits are received in a timely manner 

· Process returns and exchanges internal to company, such as from installation techs or transfers to other locations

· Create purchase orders for parts and tanks as needed to maintain minimum stock levels, or for special requirements

· Perform monthly tank inventories and daily cycle counts

· Control and protect company stock from theft, mismanagement or damage

· Rotate stock to ensure First in First Out (FIFO) and minimize outdated stock

· Manage warehouse organization and layout to maximize usage and access, and minimize damage

· Perform cleaning and maintenance on stock, equipment and facilities, including the parking lot, yard, office, warehouse, restrooms. Washing rags daily and keeping a clean rag available for the technicians.

· Perform minor repairs and improvements to facilities as needed; arrange and manage contractors to perform more extensive work as directed and approved by management

· Load and unload vendor, supplier, company and technician vehicles

· Transport, inspect, inventory, and update vehicle records as needed

· Assist with Fleet – Maintenance/Inspections/Audits etc.

Requirements

Equipment and Physical Requirements:

· Ability to lift up to 80 pounds, transports and maneuver equipment up to 200 pounds with use of dollies, pallet jacks, lifts and/or fellow employees

· Forklift operation capable (ability to become forklift certified)

· Valid motor vehicle license and clean driving record

· Basic knowledge and ability to use computer programs, with minimal training

· Ability to complete forms and paperwork in English; basic math skills