Warehouse Associate

Description

WORK FOR A 8-YEAR WEST MICHIGAN'S BEST AND BRIGHTEST COMPANIES TO WORK FOR® WINNER!

We are on the lookout for a Warehouse Associate to join our talented warehouse team. Could this be a match?

Let's start with some questions for you:

• Do you have experience in shipping, receiving, and warehouse operations and take pride in keeping orders and inventory accurate?
• Would you thrive in a fast-paced role where you pick, pack, inspect, label, and prepare customer orders while maintaining on-time delivery and picking accuracy?
• Do you enjoy operating sit-down and stand-up forklifts, using RF guns and inventory systems, and safely lifting materials to keep operations running smoothly?
• Do you have a detail-oriented mindset and the communication skills to identify and help resolve shortages, damages, incorrect shipments, and other inventory discrepancies?
• Are you looking for a hands-on position where you can work independently and collaboratively to maintain a safe, organized, and efficient warehouse?

If yes, keep reading! Let’s start with some perks that ITC provides our team members and then we will give you some background on the role.

DISCOVER A CAREER YOU LOVE

Benefits

• Generous Paid Time Off and Holidays
• Medical Insurance with Priority Health (three options available)
• Dental Insurance with Delta Dental (two options available)
• Company Paid Life insurance
• Company Paid Short-Term Disability
• Generous 4% Match on 5% contribution to the 401k -- 100% vested!
• Performance Incentive Program
• Employer Sponsored Community Involvement
• Education Reimbursement, Job Enhancement Training, and LinkedIn Learning
• Pine Rest Employee Assistance Program and Calm Subscription for your family
• Birth/Adoption Leave
• ITC Pontoon Boat and RV Rental
• Well-Being Program and Education
• Voluntary Vision, Life Insurance, and Long-Term Disability available

Flexibility

We understand family commitments may lead to work interruptions. At ITC, you’ll have the flexibility to take care of important family matters. Plus, we offer hybrid work opportunities for most of our office team, making it easy to find the work-life balance you’re looking for.

Amazing Culture

Our team loves working hard and having fun! With frequent small events and company wide gatherings, we understand the importance of relaxation and team building. We’re big on respect, and we ensure a workplace free of any discrimination or exclusion. ITC also teaches and uses the 5 Languages of Appreciation so we can recognize people the way that works best for them. We often hear it’s our culture that keeps people here. It’s kind of a big deal!

ABOUT THE JOB

SUMMARY

The Warehouse Associate is responsible for performing both shipping and receiving functions to support efficient warehouse operations. Key responsibilities include accurately handling incoming shipments by verifying contents, tagging materials, and recording inventory movements, as well as executing outbound processes such as picking, packaging, labeling, and routing customer orders. The role requires adherence to customer-specific instructions, proper documentation handling, and safe operation of warehouse equipment. The Warehouse Associate plays a critical role in maintaining inventory accuracy, supporting inter-facility transfers, and ensuring compliance with safety and organizational standards.

CORE DUTIES

Order Fulfillment and Shipping

• Accurately pick, pack, and prepare customer orders for shipment, maintaining a 100% on-time delivery and picking accuracy rate.
• Follow customer-specific shipping instructions and select appropriate shipping methods.
• Inspect products for damage prior to shipment and ensure secure, cost-effective packaging and skid preparation.
• Label shipments correctly and complete all required documentation.
• Process and stage inter-facility transfers efficiently.
• Handle receiving paperwork and ensure accurate product put-away.
• Prepare and ship customer sample requests as directed by the sales team.
• Other duties as assigned.

Receiving Operations

• Unload incoming shipments manually or using material handling equipment such as forklifts or pallet jacks.
• Sort and inspect cargo prior to unloading and verify contents against manifests, invoices, or purchase orders.
• Tag or mark containers with identifying information to ensure proper tracking and storage.
• Record quantities and item movements using RF guns and MRP systems to maintain accurate inventory records.
• Repack damaged containers and ensure proper handling of all received goods.
• Communicate with internal departments or external vendors to resolve discrepancies such as shortages, damages, or incorrect shipments.
• Maintain equipment storage areas to protect inventory and ensure accessibility.
• Support interdepartmental transfers and inventory staging as needed.
• Other duties as assigned.

Warehouse Operations

• Operate sit-down and stand-up forklifts safely and efficiently.
• Maintain a clean, organized, and secure warehouse environment.
• Ensure tools and equipment are in good working condition and returned to designated storage areas.
• Adhere to safety policies and report any unsafe conditions or behaviors promptly.
• Collaborate with team members to support overall warehouse efficiency and accuracy.

ABOUT ITC

ITC is a growing, family-owned company built on thoughtful design, advanced manufacturing, and engineering excellence. Our culture is collaborative and hands-on, powered by people who care deeply about how products perform in the real world.

We partner with customers across the marine, RV, automotive, architectural, specialty vehicle, and workplace furniture industries to deliver solutions that elevate the end-user experience. Our expertise includes:

• RGB(W) lighting and intuitive control systems
• DC power and charging solutions
• Vehicle components and accessories
• Global manufacturing and distribution
• Integrated design and engineering support

Driven by an entrepreneurial mindset, our team brings energy, creativity, and precision to every stage of the process, from concept to production to performance. The result is a portfolio of solutions shaped by experience, built for durability, and designed to move industries forward.

ITC is committed to providing employment opportunities to all qualified applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status. All employment decisions are based only on valid job requirements.

Want more info? Visit our website to apply today.

Requirements

JOB DESIRABLES AND REQUIREMENTS

Education/Experience:

• High School Diploma or equivalent required.
• Minimum 2 years of experience in shipping, receiving, and warehouse operations.
• Experience with UPS and online FedEx systems preferred.
• Proficiency in using MRP systems for shipping and receiving functions (Syteline experience a plus).
• At least 1 year of experience operating sit-down and stand-up forklifts (must be able to obtain forklift certification).
• Familiarity with RF gun usage.

Physical Demands:

• Ability to lift up to 50 pounds.
• Capable of standing, sitting, and operating a forklift for 8–10 hours per shift.
• Ability to perform repetitive tasks and work in a fast-paced environment.

Knowledge, Skills and Abilities:

• Solid understanding of warehouse and shipping processes.
• Basic to intermediate proficiency in Microsoft Word and Excel.
• Strong data entry and mid-level math skills.
• Ability to work independently and as part of a team in a fast-paced environment.