General Virtual Asistant

This is a remote position.

About the client

An online platform and community for the UK surveying profession, connecting over 25 types of surveyors, professional bodies, universities, and surveying firms. The platform offers a membership community, events directory, job board, podcast, and a newly launched marketplace where companies offering products and services to surveyors can showcase their offerings. It aims to elevate the surveying profession in the UK and promote career opportunities.

As a startup experiencing rapid growth requires a versatile VA who can handle multiple responsibilities across website management, social media, marketplace administration, and general administrative tasks.

Key Responsibilities

1. Website & Marketplace Management – 1st Phase Focus
   
• Manage the Surveys UK website (WordPress) and marketplace (drag-and-drop editor, no coding required)
  
• Review and approve partner profiles submitted via the website
  
• Update and maintain website content, ensuring accuracy, consistency, and SEO optimization
  
• Liaise with marketplace partners for profile completion, troubleshooting, and ongoing communications
  
• Enter and manage partner data in the CRM (Capsule)
  
2. Social Media & Content Support
   
• Repurpose existing content (articles, podcasts, posts) for multiple channels: LinkedIn, Facebook, Instagram, company pages
  
• Edit content for public-facing posts (grammar, tone, formatting)
  
• Schedule posts at appropriate UK times (primarily 7:00 AM weekdays)
  
• Collaborate with Nina on content guidelines and approvals
  
3. Podcast Support
   
• Assist with publishing podcast episodes (Buzzsprout)
  
• Manage show notes and related administrative tasks
  
• Repurpose podcast content for social media
  
4. Administrative Support
   
• General support across various areas of the business
  
• Track tasks, follow processes, and maintain documentation
  
• Send end-of-day reports summarizing completed tasks and pending items
  
• Maintain organization of ongoing projects and partner/client communications
  

Required Skills & Competencies

• Strong proficiency in WordPress, drag-and-drop website editors, and CMS platforms
  
• Familiarity with social media platforms (LinkedIn, Facebook, Instagram) and scheduling tools (e.g., Publer)
  
• Excellent written English skills for content editing
  
• Quick learner with the ability to adapt to new tools and processes efficiently
  
• Detail-oriented, organized, and able to follow step-by-step processes
  
• Basic understanding of SEO principles is a plus
  
• Self-motivated and proactive, able to work independently
  
• Flexible and collaborative in approach
  

Preferred Qualities

• Previous experience supporting startups or online communities
  
• Some awareness of professional industries or experience working with professional clients
  
• Comfort handling multiple hats: website, social media, and administrative support
  

Work Arrangement

• Remote and flexible schedule, with the expectation to post content according to UK time zones
  
• Initial hours: 5 per week for the first month, growing to 10+ hours as workload increases
  
• Regular reporting and communication via email and WhatsApp