EMPLOYER SERVICES ANALYST

ABOUT OUR ORGANIZATION

The Laborers Funds Administrative Office of Northern California, Inc. is a not-for-profit corporation providing administrative services under contractual agreements for Northern California Laborers Trust Funds. We employ over 100 employees and provide services for over 30,000 Laborers and beneficiaries in the various employee benefit plans we have administered since 1963.

The Role:

As an Employee Service Analyst, you’ll be joining an exciting team focusing on providing members with their benefits through employer contributions.  You will analyze unapplied receivables, while working with the collections staff on applying the delinquencies.  Ensuring that the team is managed in compliance with the company’s policies and procedures.  Providing oversight and support to all account receivable operations.   Overseeing daily operations and processing all receivable forms of cash receipts in a manner consistent with the employer’s Collective Bargaining Agreements.   

We seek candidates whose work experience has prepared them to support our commitment to professionalism, respect, integrity, diversity, and excellence within the workplace.

 How you’ll make an impact:

• Processing of employer contribution reports.
• Processing employers physical/electronic payments.
• Researching credits and processing refunds.
• Providing employers with project status letters, releases, etc.
• Analyzing and billing missing check stub hours.
• Daily data entry.
• Researching and analyzing employer adjustments.
• Managing daily bank reports.
• Setting up new Employer Accounts.
• Coordinating and maintaining employers on the Employer Portal.

• Works with Field Agents, additional departments, and Associations.
• Works closely with Attorneys on Civil accounts and procedures.
• Analyzing and billing of certified payroll record hours and Audit findings.
• Occasionally, works with other Administering offices on Reciprocal hours.
• Additional duties as assigned by the Employer Services Managers/Director.

What we are looking for:

• Highly experienced in Microsoft Office Suite
• Excellent communication skills, both by phone and by written correspondence.
• Excellent typing and data entry skills.
• Highly organized, motivated, and the ability to thrive in a fast-paced work environment.
• Working knowledge of Basys software, and ClickUp applications.
• Ability to multitask along with exceptional work ethics.
• Excellent problem solving and analytical skills.
• Familiar with multiple payroll systems.
• Familiar with labor/tax laws.
• Ability to understand contracts and agreements. 

What you’ll love:

• Medical, dental, and vision coverage paid by employer.
• An employee Pension plan contributed by the employer.
• Optional participation in a 401K plan. 
• Sick, vacation time, 8 major holidays, and 2 annual floating holidays under a Collective Bargaining Agreement.
• Pension and Health and Welfare administered by Laborers Trust Funds (https://norcalaborers.org/)

CONDITIONS OF EMPLOYMENT

• 150‐day Probationary Period
• Microsoft Office Suite Testing is required
• Work under Collective Bargaining Agreement
• This is a union job with union dues (http://www.opeiu29.org/)
• Background check and drug testing