Commercial Loan Coordinator - Plano Ops
Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer.
POSITION PURPOSE
Performs the daily functions associated with the management of workflow for various Doc Prep and Funding teams in Commercial Loan Administration. Provides imaging support for all closed loans. Assists the Funding teams with ticklers, wires and transaction processing. Interacts with Compliance, Audit, and other departments.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
- Monitors various assigned email boxes and workflows to assist teams with timely addition of requests to pipelines. Answers questions from lending staff regarding status and forwards technical requests to the appropriate team members.
- Processes original documents received post-closing.
- Images closed loans for Commercial & Commercial Real Estate transactions, ensuring accuracy.
- Process ticklers, wire transactions and General Ledger entries.
- Research and correct errors as needed.
- Provides top quality service to lenders and lending staff.
- Follows all compliance policies and procedures, OCC rules and regulations, state and federal laws governing responsibility area of lending.
- Completes annual compliance testing/training/certification on time.
- Performs other duties, tasks and special projects as required, assigned or directed.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this job description amended at any time.
SUPERVISORY RESPONSIBILITIES: This role has no supervisory responsibilities.
QUALIFICATIONS
Education/Certification: High School Diploma, GED or Equivalent.
Required Knowledge: Current Commercial Loan Administration experience a plus
Experience Required: Minimum 2 years of banking experience required.
Skills/Abilities: Computer literate – knowledge of Microsoft Word and Excel -Fiserv DNA & Nautilus software a plus
Ability to handle day to day tasks with minimal supervision.
Ability to work and multitask in a fast paced, high volume environment.
Ability to meet deadlines required for loan fundings.
Excellent Customer Service Skills.
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
Talking: Especially where one must frequently convey detailed or important instructions or Ideas accurately, loudly, or quickly.
Average Hearing: Able to hear average or normal conversations and receive ordinary information.
work environment -The noise level is usually low to moderate.
Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.
Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
Physical Strength: Ability to withstand moderate physical activity throughout the workday (standing, walking, reaching).
Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office Jobs.)
Ability to work overtime when required to meet deadlines.
WORKING CONDITIONS
None: No hazardous or significantly unpleasant conditions (such as in a typical office).
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
Reasoning Ability: Ability to read, interpret, and respond professionally to internal and external customer correspondence.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems and find solutions acceptable to all parties.
Ability to maintain attention and concentration for extended periods of time.
Mathematics Ability: Ability to calculate figures and amounts such as rates, interest, and percentages.
Language Ability: Ability to read and comprehend a variety of books, magazines, instruction manuals, and internet websites.
Ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; And define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.
Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary.
Ability to write complex sentences, using normal word order with present and past tenses and good vocabulary.
CUSTOMER CONTACT: Ability to make accurate inquiries with internal and external customers as to issues with problems in a firm and processional manner.
Ability to professionally address objections.
Monday - Friday: 8:00AM - 5:00PM
40 hours per week.
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