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JOB DETAILS

Helpdesk Specialist

CompanyCompQsoft, Inc.
LocationColorado Springs
Work ModeOn Site
PostedSeptember 19, 2026
About The Company
CompQsoft is a customer-centric digital platform and IT services company. We empower organizations across industries and technology verticals to leverage Software Development & Engineering, Unified Communication, Cloud, Data & Analytics, Application Modernization, Cybersecurity, Network Management, RPA and Automation, and next-gen technologies like generative AI to drive innovation and transform their businesses. For 25 years, we have been dedicated to helping clients maximize their technology investments and achieve superior business outcomes. Our expertise spans: • Public Sector (Government) - Federal agencies, including the Department of Defense and state and local governments. • Private (Commercial IT) - Startups, Small & Medium (SMBs) and Enterprises. We help businesses integrate design, software engineering, and agile delivery capabilities to produce business outcomes and drive innovation. Headquartered in Houston, Texas, CompQsoft operates engineering centers worldwide, extending the benefits of our true global presence to customers across industries. We are ISO 9001:2008, 27001:2005, 20000:2005 & CMMI Level 3 certified company. For more details, please visit: https://compqsoft.com/
About the Role

Description

  

Team: Communications Focal Point - PSFB

Job Title: Help Desk Specialist

Location: Peterson Space Force Base Colorado Springs CO

Certification required by project: CompTIA SEC+ 

Clearane: Active secret or higher

Requirements

  

Role Description:  

Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors. Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems. Education/Experience: BA/BS with at least 3 years of experience.

 CompQsoft Digital is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.  

Key Skills
Help Desk SupportTroubleshootingHardware SupportSoftware SupportWindows Desktop ApplicationsEmail SupportDirectory ServicesPrinter TroubleshootingCustomer Support
Categories
TechnologyCustomer Service & SupportSecurity & SafetyGovernment & Public Sector
Job Information
📋Core Responsibilities
Provides phone and in-person support for email, directories, and standard Windows desktop applications. Serves as the initial point of contact for troubleshooting hardware, PC, and printer issues.
📋Job Type
full time
💰Salary Range
$50,000 - $55,000
📊Experience Level
2-5
💼Company Size
268
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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