JOB DETAILS
Service Account Coordinator
CompanyAlphabe Insight Inc
LocationKansas City
Work ModeOn Site
PostedSeptember 19, 2026
About The Company
Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience.
Our Story
Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change.
Our Philosophy
At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.
About the Role
Company Description
NextShining. is a leading recruitment and staffing agency dedicated to connecting top talent with the right opportunities. We specialize in providing customized workforce solutions that help businesses grow and professionals advance their careers. With a focus on excellence, integrity, and personalized service, we ensure the perfect match for every client and candidate. At NextShining., we are committed to driving success for both companies and individuals in today’s dynamic job market.
Job Description
As a Service Account Coordinator, you will serve as an important point of coordination between clients, internal teams, and service operations.
You will help manage client accounts, organize service requests, maintain accurate information, communicate updates, and ensure that client needs are addressed professionally and efficiently.
The ideal candidate is organized, dependable, detail-oriented, and comfortable working in a fast-paced professional environment.
Responsibilities
- Coordinate day-to-day activities related to assigned client accounts.
- Serve as a professional point of contact for clients regarding service requests and account updates.
- Track service requests, appointments, documentation, and follow-up activities.
- Communicate effectively with internal departments to ensure client needs are addressed.
- Maintain accurate and organized account records.
- Assist with scheduling, coordination, and administrative account support.
- Follow up on outstanding requests and help resolve service-related concerns.
- Provide clients with timely updates regarding their accounts and services.
- Identify opportunities to improve account organization and customer satisfaction.
- Support the team with reporting, documentation, and other operational responsibilities.
- Maintain professionalism and confidentiality when handling client and company information.
Qualifications
- Strong verbal and written communication skills.
- Excellent organizational and time-management abilities.
- Strong attention to detail and accuracy.
- Ability to manage multiple priorities and deadlines.
- Professional and customer-focused communication style.
- Comfortable working independently and collaborating with a team.
- Strong problem-solving and critical-thinking skills.
- Ability to learn new systems, tools, and processes quickly.
- Basic proficiency with computers, email, spreadsheets, and business software.
- Reliable, adaptable, and committed to delivering high-quality work.
Additional Information
- Competitive salary of $49,000–$54,000 per year
- Full-time employment
- Professional growth opportunities
- Opportunities to develop valuable account management and coordination skills
- Supportive and collaborative work environment
- Career development within a growing organization
- Opportunity to work directly with clients and develop strong professional relationships
- Meaningful responsibilities with room to expand your role as the company grows
Key Skills
Account coordinationClient relationsAdministrative supportTime managementCommunicationProblem-solvingCritical thinkingOrganizationAttention to detailSchedulingDocumentationCustomer serviceData entryReportingInterpersonal skills
Categories
Customer Service & SupportAdministrativeHuman ResourcesManagement & Leadership
Benefits
Professional growth opportunitiesCareer developmentSupportive and collaborative work environment
Job Information
📋Core Responsibilities
The Service Account Coordinator manages client accounts by organizing service requests, maintaining accurate records, and facilitating communication between clients and internal teams. They are responsible for tracking appointments, resolving service-related concerns, and providing timely updates to ensure high levels of customer satisfaction.
📋Job Type
full time
💰Salary Range
$49,000 - $54,000
📊Experience Level
0-2
💼Company Size
2
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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