JOB DETAILS
Application Support Engineer
CompanyAccenture
LocationBengaluru
Work ModeOn Site
PostedSeptember 20, 2026
About The Company
Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 786,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com.
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About the Role
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Network Infrastructures
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary
We are looking for a Network Operations Engineer with strong expertise in enterprise network operations and a passion for modern networking technologies. The ideal candidate will support enterprise LAN/WAN, Data Center, Cloud, and Security environments while leveraging AI-assisted operations (AIOps), network automation, cloud networking, and intelligent observability to improve service reliability, operational efficiency, and customer experience.
Key Responsibilities
Monitor, configure, troubleshoot, and support enterprise Cisco Routing & Switching, Wireless, F5 Load Balancers
Perform incident management, root cause analysis, patching, upgrades, and operational support for enterprise networks.
Support Cisco SD-WAN,Fortinate SDWAN, Hybrid Cloud (Azure/AWS), and secure remote connectivity solutions.
Support AI-ready infrastructure connectivity for Microsoft Copilot, enterprise AI platforms, and cloud-based AI services.
Automate operational tasks using Python, Ansible, REST APIs, and scripting tools to improve operational efficiency.
Collaborate with global Network, Cloud, Security, and Infrastructure teams to deliver reliable and secure network services.
Required Skills
Cisco Routing & Switching
Cisco, Fortinet SD-WAN
Inflobox
Cisco Nexus
Network Infrastructure Operations
Cisco DNAC
TCP/IP, BGP, OSPF, VLANs, STP
Incident & Problem Management
Preferred Skills
Cisco SD-WAN, Fortinet SDWAN
Azure/AWS Cloud Networking
Python, Ansible, REST APIs
AI-Assisted Network Operations (AIOps)
Microsoft Copilot for IT Operations
Network Monitoring & Observability
Wireless Technologies
Professional Attributes
Strong troubleshooting and analytical skills.
Excellent communication and customer-facing abilities.
Quick learner with interest in AI, Automation, Cloud, and Modern Networking.
Ability to work in global, fast-paced enterprise support environments.
Strong focus on operational excellence and continuous improvement.
Education & Experience
Bachelor's Degree in Engineering, Computer Science, Information Technology, Electronics, Telecommunications, or equivalent.
5+ years of experience in Enterprise Network Operations, Security, Cloud Networking, or Data Center environments.
CCNA/CCNP, Azure Networking, Microsoft Copilot, or equivalent certifications are preferred.
AI Skill Highlights
AI-Assisted Network Operations (AIOps)
Microsoft Copilot for IT Operations
AI Platform Connectivity & Support
Intelligent Monitoring & Observability
Cloud & Hybrid Network Operations
Infrastructure Modernization & Automation15 years full time education
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Network Infrastructures
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary
We are looking for a Network Operations Engineer with strong expertise in enterprise network operations and a passion for modern networking technologies. The ideal candidate will support enterprise LAN/WAN, Data Center, Cloud, and Security environments while leveraging AI-assisted operations (AIOps), network automation, cloud networking, and intelligent observability to improve service reliability, operational efficiency, and customer experience.
Key Responsibilities
Monitor, configure, troubleshoot, and support enterprise Cisco Routing & Switching, Wireless, F5 Load Balancers
Perform incident management, root cause analysis, patching, upgrades, and operational support for enterprise networks.
Support Cisco SD-WAN,Fortinate SDWAN, Hybrid Cloud (Azure/AWS), and secure remote connectivity solutions.
Support AI-ready infrastructure connectivity for Microsoft Copilot, enterprise AI platforms, and cloud-based AI services.
Automate operational tasks using Python, Ansible, REST APIs, and scripting tools to improve operational efficiency.
Collaborate with global Network, Cloud, Security, and Infrastructure teams to deliver reliable and secure network services.
Required Skills
Cisco Routing & Switching
Cisco, Fortinet SD-WAN
Inflobox
Cisco Nexus
Network Infrastructure Operations
Cisco DNAC
TCP/IP, BGP, OSPF, VLANs, STP
Incident & Problem Management
Preferred Skills
Cisco SD-WAN, Fortinet SDWAN
Azure/AWS Cloud Networking
Python, Ansible, REST APIs
AI-Assisted Network Operations (AIOps)
Microsoft Copilot for IT Operations
Network Monitoring & Observability
Wireless Technologies
Professional Attributes
Strong troubleshooting and analytical skills.
Excellent communication and customer-facing abilities.
Quick learner with interest in AI, Automation, Cloud, and Modern Networking.
Ability to work in global, fast-paced enterprise support environments.
Strong focus on operational excellence and continuous improvement.
Education & Experience
Bachelor's Degree in Engineering, Computer Science, Information Technology, Electronics, Telecommunications, or equivalent.
5+ years of experience in Enterprise Network Operations, Security, Cloud Networking, or Data Center environments.
CCNA/CCNP, Azure Networking, Microsoft Copilot, or equivalent certifications are preferred.
AI Skill Highlights
AI-Assisted Network Operations (AIOps)
Microsoft Copilot for IT Operations
AI Platform Connectivity & Support
Intelligent Monitoring & Observability
Cloud & Hybrid Network Operations
Infrastructure Modernization & Automation15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Key Skills
Cisco Routing & SwitchingNetwork InfrastructureFortinet SD-WANCisco SD-WANAzureAWSPythonAnsibleREST APIsAIOpsIncident ManagementProblem ManagementCisco NexusNetwork MonitoringCloud NetworkingSecurity
Categories
TechnologyEngineeringSoftwareCustomer Service & SupportSecurity & Safety
Job Information
📋Core Responsibilities
Monitor, configure, and troubleshoot enterprise network environments including Cisco routing, switching, and SD-WAN solutions. Perform incident management, root cause analysis, and automate operational tasks using Python and Ansible to improve efficiency.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
700966
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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