JOB DETAILS
Sales Associate
CompanyThe Spice & Tea Exchange - Sulphur
LocationUnited States
Work ModeOn Site
PostedSeptember 20, 2026
About The Company
The Spice & Tea Exchange® Mission: “Creating & sharing the experience of a more flavorful life.”
The Spice & Tea Exchange® was founded in 2008 by a group of talented individuals with a passion for life and food. Our mission statement "Creating & sharing the experience of a more flavorful life," is the cornerstone on which our company operates. We strive to provide guests with quality products and flavorful memories.
Each of our 95 stores and counting carries over 670 products...all fresh, all innovative. The Spice & Tea Exchange® offers teas, spices, exclusive hand-mixed blends, naturally flavored sugars, gift sets, accessories, an array of salts from around the world. We focus on providing high quality products and accessories to home cooks, chefs, and tea lovers in an old-world spice traders’ atmosphere.
Franchises are available in many U.S. states and territories. You can live the flavor life and own your own store. This is an opportunity to join a distinctively different and exciting business venture in a growth market. It is our mission to provide each The Spice & Tea Exchange® franchise with the highest standards of assistance, training, and support; from our first conversation, to build-out and store preparation, and throughout their existence. We invite you to visit us online to learn more about our unique concept and Franchise experience: http://franchise.spiceandtea.com/franchise.
About the Role
Job Description
Are you friendly, curious about food and flavor, and comfortable starting conversations with people? Do you enjoy helping others discover something new and creating an experience that makes them want to come back?
Join The Spice & Tea Exchange® as a Sales Associate, where you will help create a welcoming and engaging Guest experience while sharing our unique selection of spices, teas, blends, salts, sugars, and related products. This entry-level role is centered on the selling floor—engaging Guests, learning and sharing product knowledge, processing transactions, and keeping the store stocked, clean, organized, and inviting. In this role, you directly support our mission of Creating & Sharing the Experience of a More Flavorful Life® by helping Guests explore flavors, discover products that fit their needs, and enjoy a memorable in-store experience.
Responsibilities
A Sales Associate will be expected to:
- Warmly welcome and engage Guests, creating a friendly and enjoyable in-store experience
- Learn about our products and confidently assist Guests with questions, product uses, and recommendations
- Listen to Guest needs and suggest products and complementary items that help create a more complete shopping experience
- Accurately process purchases and other approved transactions using the point-of-sale (POS) system
- Maintain stock levels throughout the selling floor by replenishing shelves, tables, displays, and product containers as needed
- Help maintain product placement, pricing, labeling, and merchandising, including refreshing displays to keep the store organized and shoppable
- Maintain a clean, safe, and inviting Guest environment through routine cleaning and daily store upkeep
- Follow established store procedures and complete required product and operational training
- Assist with basic blending, packaging, stocking, and other store responsibilities as needed
- Perform other store-related duties as assigned by the Owner, Manager, or Supervisor on duty
Requirements
- High School Diploma or equivalent
- Friendly, approachable disposition and comfort engaging with Guests in a retail environment
- Willingness and ability to learn product information and share that knowledge with Guests
- Strong communication and listening skills
- Ability to work in a fast-paced environment while balancing Guest needs and assigned store tasks • Ability to work independently and as part of a team
- Reliable transportation to meet scheduled shifts
Preferred Skills
- Previous customer service, retail, hospitality, restaurant, or other customer-facing experience
- Interest in cooking, food, tea, flavor, or culinary products
- Comfort using basic technology and point-of-sale systems
- Ability to use basic math skills for transactions, measuring ingredients, reading scales, and following recipes
- Adaptability and willingness to shift priorities based on Guest and store needs
Physical Demands
- Regular use of kitchen tools to support basic blending and product preparation as needed
- Ability to remain on your feet and actively maneuver throughout retail, stockroom, and production areas for approximately 95% of the workday, including extended periods of standing and walking, as well as frequent bending, twisting, reaching, stooping, squatting, and lifting
- Frequent lifting and moving of products weighing up to 50 lbs.
- Constant exposure to a variety of spice and tea aromas, including airborne particles and ingredients that may contain or come into contact with common food allergens
Key Skills
Customer ServiceSalesProduct KnowledgeCommunicationListening SkillsPoint-of-sale SystemsMerchandisingInventory ManagementFood PreparationMath SkillsTeamworkAdaptability
Categories
RetailCustomer Service & SupportSalesFood & Beverage
Job Information
📋Core Responsibilities
The Sales Associate is responsible for engaging guests, sharing product knowledge, and processing transactions to create a welcoming experience. They also maintain store cleanliness, manage inventory levels, and assist with product blending and packaging.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
335
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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