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JOB DETAILS

IT Support Engineer

CompanyNXP Semiconductors
LocationTianjin
Work ModeOn Site
PostedSeptember 21, 2026
About The Company
We anticipate tomorrow’s needs—navigating a changing world by bringing together technology's brightest minds to build game-changing solutions that propel us forward. NXP Semiconductors N.V. (NASDAQ: NXPI) is the trusted partner for innovative solutions in the automotive, industrial & IoT, mobile, and communications infrastructure markets. NXP's "Brighter Together" approach combines leading-edge technology with pioneering people to develop system solutions that make the connected world better, safer, and more secure. The company has operations in more than 30 countries and posted revenue of $12.61 billion in 2024. Find out more at www.nxp.com. Career Development Opportunities : Bright Minds. Bright Futures. We believe that a key component to growing our business is to develop our people. To enable you to grow your career at NXP, we offer online and offline learning opportunities to help you develop some of your core and professional skills. Commitment At NXP. We recognize NXP is a powerful change agent as we continue to deliver innovative solutions that advance a more sustainable future. We remain steadfast in our commitment to sustainability and making measurable year-on-year progress. Also, we aim to create an inclusive work environment and we will not tolerate racism, discrimination or harassment of any kind. We have programs in place focused on diversity, inclusion and equality. Privacy Policy: https://www.nxp.com/company/about-nxp/privacy-policy-for-social-media-pages:PRIVACY-POLICY-SOCIAL-MEDIA
About the Role

Responsibility:

1. IT first line support for semiconductor assembly and test factory. In-time IT system issue support and service delivery.
2. Work with global IT team to standardize IT support procedure and further improvement actions
3. Potential to support global factories remotely
4. Working hour: 8*5 R shift or rotation shirt

Qualification:
1. College degree or above, major in Computer Science or related fields, with at least 2 years of relevant working experience.
2. Possess excellent communication skills and solid basic knowledge of computer systems. Capable of data sorting and report production. Candidates with formal IT Help Desk working experience are highly preferred.
3. Fluent in English (listening, speaking, reading and writing). Able to independently diagnose and resolve various IT technical problems for foreign colleagues.
4. Strong learning ability and pressure resistance. Flexible to adapt to fast-paced work, and accept rotating night shift work arrangement.

#LI-DNI

Key Skills
IT SupportSystem TroubleshootingTechnical SupportData ReportingCommunication SkillsComputer SystemsHelp DeskProblem Solving
Categories
TechnologyCustomer Service & SupportManufacturingEngineering
Job Information
📋Core Responsibilities
Provide first-line IT support for a semiconductor assembly and test factory and ensure timely service delivery. Collaborate with the global IT team to standardize support procedures and implement system improvements.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
22231
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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