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JOB DETAILS

Operations Team Member-SUPPORT SERVICES-Operations 360

CompanyKotak
LocationMumbai
Work ModeOn Site
PostedSeptember 20, 2026
About The Company
About Kotak Mahindra Group: Established in 1985, the Kotak Mahindra Group is one of India’s leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group’s flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank – Kotak Mahindra Bank Limited. The consolidated balance sheet of Kotak Mahindra Group is over 1 lakh crore and the consolidated net worth of the Group stands at 13,943 crore (approx US$ 2.6 billion) as on September 30, 2012. The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the company’s website at https://www.kotak.bank.in/en/home.html Note: Our new toll-free number is 18004100. SEBI registration details - https://www.kotak.bank.in/content/dam/Kotak/others/sebi-registration-details.pdf
About the Role

Business Analyst Lead for Core Nx (Loan Management System for Retail Loans)

 

  • Co-ordinate and collaborate with business to understand the requirement

  • Provide system solutions for business requirement

  • Identify opportunity for new system solutions

  • Analyse & understand the requirement in detail and conduct impact analysis
  • Ensure detailed documentation of Requirement Specification is completed and change management process is followed

  • Provide detailed understanding to IT team, Technical team and Testing team

  • Coordinate with IT for User Story review and sign off and provide/add inputs to ensure impact analysis is covered.

  • Coordinate with Tech team lead & Test team lead to review FSD and provide inputs
  • Coordinate with test team lead and review all test scenarios 
  • Responsible of change request tracking and monitoring with project management tools like Gantt chart

  • To share dashboard and MIS of all change request with expected v/s actual delivery timelines

  • Thorough analysis of system issues faced post implementation and provide resolution

  • Coordinating with different teams to understand and resolve the issues

  • Coordinate with business teams post implementation for process roll outs and control management

  • Map expected v/s actual benefit of changes post implementation


     

  •  

    Skills Required:

  • Good knowledge on Retail Loans (Personal, Home, Tractor, Consumer Durables, and Construction Vehicle Loans etc.)

  • Knowledge of emerging Industry practices on above mentioned areas
  • Ability to implement and execute structured change management process

  • Strong planning and organizing skills

  • Strong attention to details and problem solving abilities

  • Strong verbal and written communication skills

  • Highly motivated and action-oriented

  • Knowledge of SQL

  • Should be good in Ms Office and PPTs

     

Responsibilities

  • Technical Experience:

  • Business Analysis skill 

  • Experience in Integration with various systems 
    Strong planning and organizing skills

  • Strong attention to details and problem solving abilities

  • Strong verbal and written communication skills

Qualifications

  • Professional Attributes:

  •  
  • Resource should have good communication skills

  • Experience of handling various projects and timely completion. 

  • Good knowledge on banking products and regulations pertaining to same. 

  • Good awareness of Regulatory aspects like RBI guidelines and other relevant related process / policies, etc. 

  • Should have good analytical skills, an eye for detail and positive attitude in terms of finding best solution to problems, issues or requirements 
     

Key Skills
Business AnalysisRetail LoansChange ManagementSQLMicrosoft OfficePowerPointSystem SolutionsImpact AnalysisRequirement SpecificationUser Story ReviewProject ManagementData AnalysisBanking RegulationsProcess Roll OutsControl ManagementIntegration
Categories
TechnologyFinance & AccountingManagement & LeadershipData & AnalyticsSoftware
Job Information
📋Core Responsibilities
The Business Analyst Lead will coordinate with business and technical teams to define system requirements and provide solutions for retail loan management. They are responsible for tracking change requests, monitoring project timelines, and ensuring successful post-implementation support and process roll-outs.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
88054
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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