Rental Agent

Europcar Mobility Group

At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respect and We move as one. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.

Job description

Join Our Team as an Operations Administration Agent – Support Seamless Operations Every Day!

Are you passionate about organization, documentation, and supporting operational excellence? We are looking for a dedicated Operations Administration Agent to join our Operations Support team within the broader Operations function. If you thrive in a fast-paced environment and enjoy making a tangible impact through efficient administrative support, we want to hear from you!

Key Responsibilities:

• Provide administrative and coordination support to the Station Management Team.
• Manage and maintain operational documentation to ensure accuracy and compliance.
• Handle claims-related processes, including data entry, tracking, and resolution support.
• Assist with accounting tasks such as invoice processing, expense tracking, and basic reconciliations.
• Perform entry-level clerical and specialized support tasks to facilitate efficient operational workflows.
• Support the day-to-day operations of the team by managing schedules, meetings, and communications.
• Collaborate with colleagues to resolve administrative issues and ensure the smooth running of office or field operations.

What We’re Looking For:

• Detail-oriented individuals who excel at organizing information and managing multiple tasks.
• A proactive approach to problem-solving and supporting team objectives.
• Strong communication skills for effective coordination with team members and other departments.
• Reliability and a b sense of responsibility in handling sensitive or confidential information.
• Willingness to learn and adapt in a dynamic operational environment.

Ideal Experience

• Experience in an administrative, clerical, or office support role is preferred.
• Exposure to claims processing, documentation management, or accounting support is an advantage.
• Familiarity with office software (such as Microsoft Office Suite) and data entry systems.
• Vocational training or equivalent experience; a university degree is not required.

Skills & Competencies

• Excellent organizational and time management skills.
• Strong attention to detail and accuracy.
• Effective verbal and written communication abilities.
• Ability to manage competing priorities and work independently.
• Team-oriented mindset with a willingness to support others.
• Basic numeracy and comfort with accounting-related tasks.

Why Join Us?

Joining our team means becoming part of a supportive and collaborative environment where your contributions are valued every day. You’ll have the opportunity to develop your skills and gain experience in a vital operational role, with clear pathways for growth and advancement. We offer comprehensive training and a positive workplace culture that recognizes dedication and initiative. If you’re ready to start your career in operations support, apply now and help us keep our operations running smoothly!

We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-group.com