JOB DETAILS
IT Supporter (d/f/m)
CompanyJung von Matt
LocationBerlin
Work ModeOn Site
PostedSeptember 21, 2026
About The Company
Jung von Matt is – in terms of awards for both creativity and efficiency – the most successful advertising agency group in German-speaking countries. The agency offers its clients creative and efficient marketing communication across all channels and disciplines. Jung von Matt was founded in Hamburg in 1991 and today acts as a non-listed corporation with agencies in Germany, Austria, South Korea, Switzerland, Poland, the Czech Republic, UK, USA and China. There are many big names amongst their list of customers such as adidas, BMW, Bosch, DFB, EDEKA, Haribo, HUAWEI, Hyundai, NIVEA, Sixt and Vodafone.
Impressum: https://www.jvm.com/de/impressum/
Privacy Policy: https://assets.ctfassets.net/ay0erkka665b/6oiQf9OZ3yNjVwTVc0uj3Q/b1fae5b7665a9629b8c977bf7e294505/JvM_AG_Datenschutzerkla_rung_fu_r_LinkedIn.pdf
About the Role
Position
Jung von Matt HAVEL is looking for an IT Supporter (d/f/m) in full-time.As an ideal JvM IT Supporter, you are enthusiastic about innovative technologies and work independently and in a structured manner. You concentrate on the essentials, quickly familiarize yourself with complex tasks and stand for solution- and customer-oriented implementation even in stressful situations. Committed and reliable, you enjoy working in a motivated team and creative environment. Good German language skills are a plus.
Your tasks:
- Provide user support for all common applications and systems used at JvM
- Manage the inventory of hardware and software
- Assist with onboarding and offboarding of new colleagues
- Refine our internal processes
- Provide training courses for new and current colleagues
- Ensure the IT infrastructure and setup in the office is working smoothly
What you score with:
- You are familiar with basic troubleshooting and IT infrastructure
- You have knowledge about the Apple ecosystem, mostly iOS and macOS
- You have good English skills, both written and spoken
- You have a strong service mindset and customer-centered and solution-oriented work is important to you
- Excellent communication and teamwork skills are crucial not only for the job but also for us as a company
About us:
We are an international, diverse and likable bunch of 75 hungry minds and brand enthusiasts. Our superpower is thinking strategy and creative as one. From differentiating brand platforms to outstanding campaigns.
Dein Profil
Warum wir?
About us
Wir suchen Talente, die mitgestalten. Mit Perspektiven, die Neues bringen und den Status quo hinterfragen.
Darum: Bewirb dich – egal welches Geschlecht, welche Herkunft, Fähigkeit, welches Alter, welche sexuelle Orientierung oder welche Religion du hast. Wir ermutigen insbesondere Frauen, Schwarze und nicht-weiße Menschen, Menschen mit Behinderungen oder chronischen Krankheiten, neurodivergente und autistische Menschen, queere Menschen, Ältere, Jüngere, Jüdinnen:Juden, Muslim:innen, Alevit:innen und Angehörige anderer Religionen, sich zu bewerben. Du bist willkommen hier.
Unsere Räume sind nicht vollständig barrierefrei. Aber wo es hakt, schaffen wir gemeinsam eine Lösung.
Key Skills
User supportHardware inventory managementSoftware inventory managementOnboardingOffboardingIT infrastructureTroubleshootingApple ecosystemiOSmacOSCustomer serviceCommunicationTeamwork
Categories
TechnologyCustomer Service & SupportSoftwareAdministrative
Job Information
📋Core Responsibilities
Provide user support for applications and systems while managing hardware and software inventory. Assist with employee onboarding and offboarding processes and ensure the office IT infrastructure functions smoothly.
📋Job Type
festanstellung
📊Experience Level
2-5
💼Company Size
1108
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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