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JOB DETAILS

Residential Counselor - West Chester, PA

CompanyCARELINK COMMUNITY SUPPORT SERVICES
LocationWest Chester
Work ModeOn Site
PostedSeptember 21, 2026
About The Company
Since 1959, CareLink has provided individuals living with severe and persistent mental illness unique programs and support to help them achieve wellness, recovery, and self-determination. CareLink’s philosophy is that people with disabilities can live, work, and participate in their community with independence if they have caring support and help learning essential skills. CareLink offers welcoming housing, career and education services, community outreach, and case management for adults in Southeastern PA and NJ. For more information on how you can help support CareLink please visit our website at www.carelinkservices.org.
About the Role

Description

  

About CareLink Community Services

For over 60 years, CareLink Community Support Services has been dedicated to helping people with disabilities to live in the community with dignity and independence. Our rehabilitation services and professional staff provide the support that people with serious mental illness, physical disabilities and other developmental challenges need to be active, productive members of their communities.


Welcome to CareLink Community Services!  NOW Is A Great Time To Join Our Chester County team to support our West Chester, PA Programs. We have 


Job Summary

This position is responsible to assist individuals participating in services in activities of daily living by implementing, supporting, and documenting activities that promote recovery, wellness and self-determination. This position is responsible for supporting community integration. The goal of this position is to promote the pursuit of independence for all individuals participating in service. The position is also responsible for the care and upkeep of the service location. The essential functions are established based upon the agency mission, values, and goals.


  

Pay Rate:

$16.35 - $17.85


  

AVAILABLE SHIFTS for Westchester PA: 

Rosedale 

2nd shift Fri-Mon, 4p-12a

PRN - Per Diem (As Needed)

Reservoir 

1st shift, Tues-Sat, 7a-3p

2nd shift Fri-Mon, 3p - 11p

PRN - Per Diem (As Needed)

S. Concord

PRN - Per Diem (As Needed)

 

Market St 

PRN - Per Diem (As Needed)


About the Role:

This role supports individuals receiving services by assisting with daily living activities and fostering recovery, wellness, and self-determination. Key responsibilities include implementing and documenting person-centered activities, promoting community integration, and encouraging independence. Additionally, the position contributes to maintaining a safe and welcoming service environment. All duties align with the agency’s mission, values, and goals. 


What You’ll Do:

  • Participate      in the development and implementation of service/recovery plans reflecting      the individual’s preferences, goals, lifestyles, and interests.
  • Assess,      teach, evaluate, and supervise individual’s skills in the areas of daily      living, meal planning, housekeeping, career needs, and social,      recreational, and community activities.
  • Complete      written documentation daily that reflects the individual’s recovery and      progress on their goals as well as staff interventions.
  • Assist      and oversee individuals with medication regimen including PRN medications.
  • Consistently      engages in productive/therapeutic activities.
  • Encourage      and support individuals in developing positive relationships with family      and significant others.
  • Assist      individuals through modeling, verbal teaching, and/or direct assistance      with maintaining cleanliness and orderliness of their individual rooms and      their residence.
  • Assist      or prepare various foods for individual meals as required.
  • Ensure      that any/all dietary considerations are followed. Food shopping must be      completed, and dietary preferences/concerns will need to be considered.
  • Locate      and access community medical resources for individual needs as applicable      and as instructed.
  • Take      regular responsibility in shift activities, including but not limited to      site trash removal, changing linens, making beds, cleaning bathrooms,      cleaning common areas, which include but are not limited to the living      room, kitchen, foyer, dining area, and hallways.
  • Maintain      cleanliness of work areas, including assisting with maintenance of the      kitchen, common areas, linen closets, medication storage areas, and staff      office.
  • Use      appropriate communication channels.
  • Respond      appropriately to safety/emergency situations.
  • Drive      agency vehicles in a safe manner following the applicable traffic laws for      purposes of supporting individuals and/or the program.
  • Provide      consistent and positive feedback to participants in relation to the      progress made on their goals.
  • Provide      individuals with opportunities to make informed decisions and support them      in their decisions.
  • Actively      uphold and advocate for individuals’ rights.
  • Use      knowledge of basic recovery principles and methods of rehabilitation in      the performance of your job.
  • Ensure      individuals participate in appropriate daily activities that promote      recovery.
  • Use      person centered language (non-judgmental or negative) in written      documentation.
  • Communicating      with individuals using language that promotes respect, acceptance and hope      for their recovery
  • Work      creatively with people in recovery with respect to their cultural heritage      or cultural identification, age, disability, religious or spiritual      identification.
  • Actively      provides opportunities and support to the individual in finding and      expressing spiritual growth/well-being.
  • Monitor,      assess and report everyone’s need for additional or replacement clothing      or personal items and notify Program Supervisor.
  • Educate,      discuss, and encourage residents to address their daily and long-term      physical health.
  • Assist      individuals who are on smoking precautions to maintain safety.
  • Encourage      and assist individuals through modeling, verbal teaching, and/or direct      assistance to engage in appropriate personal hygiene activities including      but not limited to getting dressed, tooth brushing, showering, toileting,      etc.
  • Review      emergency procedures with individuals on a regular basis.
  • Assist      and supervise individuals in the planning, initiation and participation of      social and recreational activities based on their interests.
  • Support      individuals in accessing the community through use of agency or public      transportation.
  • Provide      the individual with opportunities and support to access the community      resources in achieving their goals

  

What’s in it for you (FT/40 hrs. or PT/32 hrs.):

· Robust Health and Welfare Benefits

· Paid Time Off

· Holiday Pay

· 403B with Employer Match

· Employee Referral Programs

· Tuition Reimbursement and more!



CareLink Community Support Services is an equal opportunity employer and abides by all applicable federal and state civil rights laws.

Requirements

 

QUALIFICATIONS:

Required Education: High School Diploma or GED

Preferred Education: Bachelor's Degree

Field of study: Human Services or related field

Work Experience (preferred): 1 to 2 years

Life Experience: Working in Human Services field or relevant life experience

Certifications, Licenses, Registrations Required: Valid Driver’s License, CPRP/RPRP Certification is preferred, Certified Peer Specialist is preferred.



Knowledge, Skills and Abilities

  • Knowledge of Microsoft Office products.
  • Strong collaborating skills, and an ability to work effectively both independently and as part of a team.
  • Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and be flexible with regard to workload and assignments.
  • Ability to exercise judgment. 
  • Knowledge of basic principles and methods of rehabilitation required.
  • Motivation, interest and ability to work empathetically with people with disabilities.
  • Ability to work independently required.
  • Must be able to write and speak English in an understandable manner.
  • Ability to handle effectively multiple tasks required.
  • Ability to take direction.
  • Ability to prepare meals, perform general housekeeping and maintenance duties required.
  • Ability to make sound judgments regarding the health/welfare of participant required.
  • Ability and willingness to drive agency vehicle required.




Physical and Environmental Job Requirements Rarely Occasionally Frequently Constantly


  • Sitting – required to sit for extended periods of time without being able to leave the work area. F
  • Standing – required to remain on feet in an upright position for continuous periods of time without being able to leave the work area. O
  • Walking – required to walk considerable distances in the facility during the course of work. O
  • Lifting – required to raise or lower objects from one level to another regularly.
  • Up to 10 pounds O
  • 11 to 20 pounds O
  • 21 to 30 pounds R
  • 31 to 50 pounds R
  • 51 to 75 pounds (team lifting as appropriate) R
  • 76 to 100 pounds (team lifting required) R
  • Carrying – required to carry objects in arms or on the shoulder. O
  • Pushing – required to exert force up to 20 lbs. so that an object can be moved away. R
  • Pulling – required to exert force up to 20 lbs. so that an object can be moved towards employee. R
  • Climbing – required to climb and work in overhead areas. R
  • Balancing – required to move between objects or work in overhead areas. R
  • Stooping – required to bend forward by bending at the waist. O
  • Kneeling – required to move or support self on knees R
  • Crouching – required to bend the legs or spine. R
  • Crawling – required to work in confined space and move about on hands and knees. R
  • Reaching – required to use hands and arms to reach for or place objects. R
  • Feeling – required to discriminate between varying textures. R
  • Grasping – required to pick up objects with fingers. R
  • Substantial Movements – required to perform substantial movement (motions) of the wrists, hands, and/or fingers. O
  • Eye, Hand, Foot Coordination – required to coordinate the eyes, hands, feet with each other in response to visual stimuli. O
  • Motor Coordination Skills – required to coordinate eyes, hands, and fingers rapidly and accurately and handle precise movements. R
  • Color Determination – required to identify colors through vision. R
  • Near Acuity – required close, clear vision with or without correction. O
  • Depth Perception – required to distinguish depth. O  



NOTE: At the discretion of the Personnel Officer and COO, additional related experience and/or education may be substituted in lieu of the requirements specified above under Education and Experience.

Key Skills
Daily living assistanceRecovery supportDocumentationCommunity integrationMedication administrationMeal preparationHousekeepingInterpersonal skillsCommunicationTeamworkCrisis responsePerson-centered careRehabilitation principlesSafety monitoringTime managementFlexibility
Categories
Social ServicesHealthcareAdministrative
Benefits
Robust Health and Welfare BenefitsPaid Time OffHoliday Pay403B with Employer MatchEmployee Referral ProgramsTuition Reimbursement
Job Information
📋Core Responsibilities
The Residential Counselor assists individuals with daily living activities, medication management, and housekeeping to promote recovery and independence. They also document progress, facilitate community integration, and maintain a safe, supportive environment for residents.
📋Job Type
full time
💰Salary Range
$16 - $18
📊Experience Level
0-2
💼Company Size
169
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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