JOB DETAILS
Manager of Dining & Guest Experience (MOD)
CompanyCasey J's Tavern
LocationRowley
Work ModeOn Site
PostedSeptember 21, 2026
About The Company
Ann Arbor's "Neighborhood Bar"
Since 1986, Casey's Tavern has been serving up food, beer and cocktails to a legion of happy patrons.
Ann Arbor's "Neighborhood Bar", Casey's Tavern operates in the historic Depot Street building which housed the Washtenaw Lumber Co. for many years. A casual place with a relaxed and friendly atmosphere, the tavern has been a local favorite since opening its doors.
Perhaps most famous for its incredible hamburgers, Casey's has been a perennial winner of the "Best Burger in Town Award". The menu is quite eclectic and wide ranging, with everything from deli sandwiches, salads, fish and steaks to vegetarian fare, creative appetizers and delicious desserts.
Casey's Tavern is a member of the Ann Arbor / Ypsilanti Regional Chamber of Commerce. Support local and dine in!
About the Role
Description
At Casey J’s Tavern, great hospitality should feel genuine, comfortable, and effortless. We are looking for a hands-on Manager of Dining & Guest Experience who knows how to lead a busy dining room, support a strong team, and make every guest feel welcome.
This is an active, floor-focused leadership role for someone who enjoys being in the middle of the action—not managing from the office. The MOD sets the tone for the shift, develops the front-of-house team, and ensures that our food, service, and atmosphere consistently reflect the Casey J’s experience.
If you are a hospitality-driven leader who loves building strong teams and creating exceptional guest experiences, we would love to meet you.
What You'll Do
- Lead daily front-of-house operations and serve as the Manager on Duty
- Create a warm, welcoming, and memorable experience for every guest
- Maintain a visible presence in the dining room throughout each shift
- Coach servers, bartenders, hosts, and support staff in real time
- Lead pre-shift meetings and communicate service priorities
- Monitor the pace and flow of service, adjusting staffing and floor coverage as needed
- Build relationships with guests and respond promptly to questions or concerns
- Partner with the culinary team to ensure accurate, timely, and well-presented food
- Support employee training, development, recognition, and accountability
- Uphold standards for hospitality, cleanliness, safety, and professionalism
- Assist with scheduling, labor management, inventory, and other administrative responsibilities
- Support restaurant sales, guest satisfaction, and overall financial performance
- Help create a positive workplace where employees feel supported and take pride in their work
We Offer
- Competitive starting rate of $23 - $27 an hour
- Medical and dental insurance with a generous employer contribution
- Paid vacation and sick time
- Discounts at Serenitee Restaurant Group locations
- Leadership development and opportunities for career growth
- A collaborative team that values honesty, accountability, continuous improvement, and celebrating success
Requirements
- Previous restaurant management or supervisory experience
- Strong front-of-house and guest-service experience
- A natural leader who is approachable, calm, and confident
- Excellent communication, organization, and problem-solving skills
- The ability to coach employees and address performance concerns professionally
- Comfort working in a fast-paced restaurant environment
- Availability to work a flexible schedule, including nights, weekends, and holidays as needed
- A genuine passion for hospitality, teamwork, and taking care of people
Key Skills
Restaurant managementFront-of-house operationsGuest serviceTeam leadershipStaff coachingConflict resolutionInventory managementLabor managementCommunicationProblem-solvingHospitalityScheduling
Categories
HospitalityManagement & LeadershipFood & BeverageCustomer Service & Support
Benefits
Medical insuranceDental insurancePaid vacationPaid sick timeEmployee discountsLeadership development
Job Information
📋Core Responsibilities
The Manager of Dining & Guest Experience leads daily front-of-house operations and maintains a visible presence in the dining room to ensure high-quality service. They are responsible for coaching staff, managing administrative tasks like scheduling and inventory, and fostering a positive, guest-focused atmosphere.
📋Job Type
full time
💰Salary Range
$23 - $27
📊Experience Level
2-5
💼Company Size
11
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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