Service Technician (Watertown Area)

Description

Service Technician – Join Our Growing Team! 

Overview 

We’re looking for a skilled, dependable, and motivated Service Technician to join the Cook Properties team. In this role, you will play a key part in maintaining and enhancing our manufactured housing communities by providing quality property maintenance and repair services that help create a safe, clean, and welcoming environment for residents. 

As a Service Technician, your responsibilities will include performing routine and preventative maintenance across multiple properties, completing work orders efficiently, and conducting interior and exterior repairs on park-owned homes. This may include painting, appliance repair, heating systems, plumbing, skirting, doors, windows, and general carpentry work. You will also assist with plumbing and electrical troubleshooting, including underground systems, while ensuring all work is completed safely and in compliance with company standards. 

Additional responsibilities include maintaining community grounds, trash removal, seasonal lawn care and snow plowing, tracking maintenance inventory and supplies, conducting regular property walk-throughs, and overseeing outside contractors as needed. This role also requires a strong customer-service mindset, as you may interact directly with residents, deliver notices or lease violations, and help uphold the overall appearance and standards of the community. 

The ideal candidate is mechanically inclined, safety-conscious, organized, and able to work independently while managing multiple priorities. A strong work ethic, attention to detail, and commitment to quality service are essential to success in this position. If you enjoy hands-on work and take pride in maintaining communities where people live, we encourage you to apply. 

Cook Properties is New York State’s largest owner and operator of manufactured housing communities. Our portfolio includes more than 100 manufactured home communities totaling over 6,500 home sites. We also own and manage commercial, retail, and office properties, along with self-storage facilities throughout New York State. 

What You’ll Do 

As a Service Technician, you will play a key role in maintaining and enhancing our communities. Responsibilities include: 

• Perform routine and preventative maintenance and repair tasks across multiple properties 
• Completing work orders efficiently while following maintenance procedures 
• Keeping grounds clean, including trash removal and dumpster preparation 
• Tracking and managing material and supply inventory 
• Overseeing work performed by outside contractors as needed 
• Conducting interior and exterior repairs on park-owned mobile homes (painting, appliances, heating systems, plumbing, skirting, doors, windows, etc.) 
• Addressing plumbing and electrical issues, both in mobile homes and underground systems 
• Upholding customer service standards and ensuring a high-quality living environment 
• Conducting regular property walk-throughs to maintain community standards 
• Delivering notices and lease violations as needed 
• Staying up to date on industry best practices through training and technical reading 
• Adhering to job-related safety regulations and company policies 
• Seasonal work, including snow plowing in winter and lawn care in summer 
• Performing additional duties as assigned 

The duties and responsibilities listed in this job description represent the major responsibilities of the position. Cook Properties reserves the right to amend or change these duties. Other duties and responsibilities may be assigned, as required. This job description and any attachments do not constitute or represent a contract. 

Requirements

 What We’re Looking For We’re seeking candidates who are: 

• Comfortable working outdoors 80–90% of the time, year-round 
• Willing to travel between multiple communities 
• Knowledge and experience with well pumps and jetting sewer lines 
• Ability to work independently and manage time effectively. 
• Excellent communication and customer service skills. 
• Proficient with tablets and mobile devices for paperwork and communication 
• Experienced (2+ years) in grounds maintenance, construction, or related fields 
• Interested in a career within property management 
• Hold a valid driver’s license with an acceptable driving record 
• Strong in organization, time management, and communication skills 

Preferred: High School Diploma What We Offer Competitive Salary: $20-24/hr Based on experience.  Comprehensive Benefits Package: 

• Medical/Dental/Vision Insurance to support your health and well-being. 
• 401(k) with company match to help secure your future. 
• Paid Time Off for work-life balance. 
• Flexible Schedule to meet your personal needs. 
• Life Insurance and Employee Assistance Program (EAP). 
• A collaborative and supportive work environment with opportunities for growth and advancement. 

We value diverse perspectives and are committed to fostering an inclusive workplace. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All are welcome - join us!