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JOB DETAILS

Administrative Assistant

CompanyMilestone Funeral Partner
LocationHolyoke
Work ModeOn Site
PostedSeptember 22, 2026
About The Company
Milestone Funeral Partners is a funeral, cemetery, and crematory ownership organization uniquely focusing on growth through partnership, development, and unparalleled equity options. Our leadership team and investors are deeply committed to our model of local partnership. As a result, we own 39 firms in the Northeast and we are actively engaging in deliberate expansion through acquisitions and mergers across the New England, Tri-State, and Mid Atlantic areas.
About the Role

Position Title: Administrative Assistant
Department: Operations
Reports To: Location Manager
Location: On-Site
FLSA Status: Non-Exempt

Job description:

Messier Funeral Home is seeking a dedicated and compassionate Administrative Assistant to support the daily operations of the business. You will interact daily with families assisting in the administrative components of honoring and celebrating their loved one's life. You will partner with the Funeral Directors and company leadership to ensure accurate compliance documentation in accordance with State laws and regulations. You will be responsible for the overall administrative function of the Funeral Home such as managing company vehicles, equipment, and facilities. 

This is a full-time role based onsite at Messier Funeral Home and includes regular travel to locations throughout the Springfield area. Some weekends and holidays may be required.

Duties and Responsibilities:

  • Organizes office operations and procedures according to established Company policy and procedure including but not limited to bookkeeping, payroll, information management, filing systems, supplies, staffing.
  • Orders and maintains office supplies and inventory.
  • Maintains office equipment.
  • Analyzes and maximizes office productivity.
  • Ensures office activities are conducted within budgetary restrictions; initiates cost reduction programs.
  • Prepares reports and correspondence as needed.
  • Manages office petty cash fund and reimbursement procedures.
  • Assists with general clerical/administrative duties as needed including but not limited to answering phones, filing, preparing correspondence and memoranda, faxing, copying, and mailing.
  • Assist licensed Funeral Director in the preparation of compliance documents, including gathering information and drafting death certificates and permits, ensuring accuracy and adherence to legal and regulatory requirements (final review and submission performed by licensed personnel).
  • Coordinates with Home Office team on the management of company vehicles.
  • Performs other related duties as assigned by management.

Qualifications:

  • Excellent verbal and written communication skills.
  • Commitment to excellence and high standards.
  • Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
  • Ability to work independently and as a member of various teams and committees.
  • Acute attention to detail.
  • Ability to deal effectively with a diversity of individuals at all organizational levels.
  • Good judgement with the ability to make timely and sound decisions.
  • Demonstrated ability to plan and organize projects.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
  • Proficient in Microsoft Office suite.
  • Must be able to effectively speak, read, write, and understand the primary language(s) used in the served community and workplace.

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Tuition reimbursement
  • Vision insurance
Key Skills
BookkeepingPayrollInformation managementOffice administrationCompliance documentationInventory managementReport preparationClerical dutiesCommunication skillsOrganizational skillsProblem-solvingAnalytical skillsAttention to detailMicrosoft Office suite
Categories
AdministrativeCustomer Service & SupportManagement & LeadershipFinance & Accounting
Benefits
401(k)Dental insuranceFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offProfessional development assistanceTuition reimbursementVision insurance
Job Information
📋Core Responsibilities
The Administrative Assistant manages daily office operations, including bookkeeping, payroll, and facility maintenance. They also assist funeral directors with compliance documentation and death certificate preparation.
📋Job Type
full time
💰Salary Range
$21 - $25
📊Experience Level
0-2
💼Company Size
37
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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