Sales Manager

Description

JOIN OUR TEAM

Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to that success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Sales Manager!

ABOUT THIS LOCATION

This position is located at the MARRIOTT HOTEL in WALNUT CREEK, CA

The Walnut Creek Marriott is a full-service hotel offering 342 modern guest rooms and 18,000 square feet of versatile meeting and event space. It features Átrio, a contemporary bar and restaurant serving locally inspired cuisine and craft cocktails, as well as a 24-hour fitness center, business center, and complimentary shuttle service within a 3-mile radius. Conveniently located near downtown Walnut Creek, the hotel is easily accessible via major highways and the BART system—providing direct transit to San Francisco, Oakland, and the broader Bay Area.

WHY DO WE NEED YOU?

Windsor Hospitality is seeking a motivated and relationship-driven Sales Manager to help achieve the hotel’s revenue and market share goals by soliciting new business, maintaining existing accounts, and implementing sales and marketing strategies that maximize hotel profitability. In this role, you will work closely with the Director of Sales to execute against assigned goals across your designated market segments — building a strong pipeline, developing compelling proposals, and maintaining the client relationships that drive repeat business. You will uphold Windsor Hospitality’s core values — Growth, Resourcefulness, Integrity, and Teamwork (GRIT) — in every client and team interaction.  

WHAT YOU WILL DO

• Effectively attain assigned sales, revenue, and solicitation call goals. 
• Develop and execute business plans for designated market segments. 
• Proactively conduct solicitation calls (phone and email), hotel site tours, and client offsite visits to generate new leads within assigned segments, leveraging all available technology and channels. 
• Develop and continually enhance relationships with assigned accounts to maintain high visibility and grow market share. 
• Maximize revenue across rooms, public space, food and beverage, and ancillary products and services. 
• Monitor and evaluate trends within the assigned market segment; adjust strategy accordingly. 
• Maintain excellent and up-to-date records of all client interactions in the sales management tool. 
• Ensure all client communication and lead responses are professional, effective, and timely. 
• Maintain an updated business pipeline and be prepared to share progress at any time. 
• Participate in the Daily Business Review and adhere to rate quote guidelines. 
• Prepare and present effective, personalized, and creative proposals. 
• Negotiate and execute contracts that are fair and profitable, with required Director of Sales approval. 
• Develop active communication and maintain close rapport with the Convention & Visitors Bureau, National Sales Offices, Planners Associations, Chamber of Commerce, and other key industry sources. 
• Travel locally to conduct outside sales calls, promote the hotel, and review the competitive landscape. 
• Attend trade shows and major market events locally and nationally; create pre- and post-trip reports. 

SKILLS & ABILITIES YOU BRING

• Bachelor’s degree preferred; or an equivalent level of education and experience. 
• Excellent oral, written communication, and presentation skills. 
• Demonstrated excellence in public contact and client relationship skills. 
• Ability to work a flexible schedule, including evenings, weekends, and holidays, based on business needs, client requirements, hotel events, and industry functions. 
• Ability to travel to attend workshops, trade shows, and conventions. 
• Valid Driver’s License may be required. 
• Proficiency in computer software and hotel sales management systems. 
• Bilingual English/Spanish a plus. 

WHAT WE OFFER

Join a team that invests in you! We're proud to offer a comprehensive and competitive benefits package to support the well-being and growth of all our eligible employees:

• Medical, Dental, Vision, Life & Disability Insurance — Quality healthcare plans for eligible employees to stay healthy and protected.
• Flexible Spending Account (FSA) and Health Savings Account (HSA) — Pre-tax savings for healthcare and dependent care expenses.
• 401(k) & Roth 401(k) Plans — Plan for your future with employer-supported retirement options.
• Employee Assistance Program (EAP) — Confidential support services for personal and professional well-being.
• Career Growth Opportunities — We promote from within and invest in your long-term success.
• Paid Time Off (PTO) — Take the time to relax, recharge, and enjoy life outside of work.
• Paid Sick Leave — Supportive sick time policy so you can care for your health when you need it.
• Exclusive Employee Hotel Discounts — Special rates across our brand portfolio for you, your family, and friends.
• Recognition & Rewards Program — Associates are acknowledged through performance awards, milestone celebrations, and incentive programs.

SCHEDULE & HOURS

This position is salaried exempt position, with schedules that may vary based on business need. Flexibility to work any day of the week, including weekends and holidays, may be required. Specific shift details will be discussed during the interview process.

Windsor Hospitality is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws.