JOB DETAILS
Audiovisual (AV) Field Engineer - II
CompanyAvidex Industries LLC
LocationNashua
Work ModeOn Site
PostedSeptember 23, 2026
About The Company
Avidex is an innovative leader in the design, integration, project management, equipment procurement, and support services of audiovisual and collaboration solutions. We are an award-winning team of AV industry veterans who have designed and integrated thousands of unified collaboration and audiovisual solutions. Avidex successfully partners with clients to provide the best possible experience implementing AV, collaboration, and multimedia technologies to meet their communication goals. The AV experts at Avidex have the background and knowledge to provide you with the best possible experience in implementing audiovisual and multimedia technologies for any project, event, or facility. In addition to system design, installation, and rental, Avidex offers a broad range of managed services and support options, including full-time on-site staff and audiovisual asset management. Avidex has successfully completed many International jobs in more than a dozen countries across Europe and Asia and has completed jobs in over 26 states. Avidex is a true single source for all AV and UC needs.
An ITOCHU Company
Social Media Links
Facebook
@avidex.av
https://www.facebook.com/avidex.av/
Twitter
@Avidex_AV
https://twitter.com/Avidex_AV
Linkedin
https://www.linkedin.com/company/avidex/
Instagram
@avidex_av
https://www.instagram.com/avidex_av/
About the Role
Position Summary:
The Audiovisual (AV) Field Engineer - II provides technical commissioning and field engineering support for integrated AV/IT systems. This role combines system configuration, programming, testing, troubleshooting, and documentation to ensure systems perform as designed and are ready for client acceptance.
Working closely with project managers, engineers, installation teams, programmers, and clients, the Audiovisual (AV) Field Engineer II provides intermediate technical expertise across audio, video, control systems, DSP, and networking.
Skills & Core Strengths
- AV/IT system commissioning and testing
- System configuration and troubleshooting
- Control system programming and editing
- Audio and video system configuration
- DSP configuration and tuning
- TCP/IP networking and digital communications
- Video display setup and color balancing
- Technical documentation and system closeout
- Client training and technical support
- Cross-functional project collaboration
What You'll Do
- Provide field engineering support across equipment configuration, programming, troubleshooting, testing, and documentation.
- Commission and test integrated AV/IT systems and prepare punch lists through final client acceptance.
- Load, test, and edit control system code and graphical user interface files with remote assistance as needed.
- Configure and troubleshoot audio, video, control, conferencing, DSP, and networked AV systems.
- Verify systems are complete and operating in accordance with project documentation and requirements.
- Support control system submittals and maintain accurate field documentation, configuration files, programs, and system markups.
- Identify potential scope changes and communicate opportunities to Project Leads.
- Partner with project and installation teams to resolve technical issues and support successful project completion.
- Provide system training to clients and technical guidance to developing Field Engineers as assigned.
- Follow applicable safety standards and project-site requirements.
What We're Looking for
- High school diploma or GED required; Associate degree or equivalent relevant experience preferred.
- 4+ years of experience providing technical AV/IT or field engineering support.
- Intermediate experience with integrated audio, video, conferencing, control, DSP, and networked AV systems.
- Experience loading, testing, and editing control system code and graphical user interfaces, including platforms such as AMX, Crestron, Extron, Q-SYS, or similar.
- Experience with programming technologies such as Python, HTML, C#Pro, or similar.
- Working knowledge of digital communication protocols, including IP, RS232, RS485, and USB.
- Experience configuring wired and wireless TCP/IP networks.
- Experience with DSP platforms such as Biamp, BSS, Crestron, Extron, Q-SYS, or similar.
- Proficiency with AV/IT software, hand tools, and test equipment.
- Strong troubleshooting, communication, customer service, organizational, and time-management skills.
- AVIXA CTS and CompTIA A+ or equivalent certifications, or ability to obtain both within one year of hire.
- Ability to travel to customer sites and work varying schedules, including occasional evenings, weekends, and overnight travel.
- Ability to safely perform field-based AV work, including climbing ladders or scaffolding and lifting and carrying up to 50 pounds with assistance.
About Us
Avidex is a leading AV/IT integration company delivering innovative technology solutions across corporate, healthcare, education, and enterprise environments. We design, build, and support collaboration spaces and integrated systems that help organizations connect and work more effectively.
We pride ourselves on technical expertise, teamwork, and a commitment to excellence. Our teams partner closely with clients to deliver thoughtful solutions and long-term value.
What we offer:
- Competitive compensation plan
- Health, dental, and vision benefits
- 401(k) retirement plan with employer match
- Up to 3 weeks of vacation and 7 days of sick time off, both prorated
- 10 Paid Holidays
- 8 hours to volunteer on your favorite cause
- Opportunities for professional growth and development
- Collaborative and innovative work environment
Key Skills
AV/IT system commissioningSystem troubleshootingControl system programmingDSP configurationTCP/IP networkingVideo display setupTechnical documentationClient trainingAudio system configurationVideo system configurationDigital communicationsProject collaborationPythonHTMLC#ProTest equipment proficiency
Categories
TechnologyEngineeringCustomer Service & SupportTrades
Benefits
Health insuranceDental insuranceVision insurance401(k) retirement plan with employer matchPaid vacationPaid sick timePaid holidaysVolunteer time offProfessional growth and development opportunities
Job Information
📋Core Responsibilities
The Audiovisual Field Engineer II is responsible for commissioning, testing, and troubleshooting integrated AV/IT systems to ensure they meet project requirements. They also provide technical support, client training, and maintain accurate field documentation throughout the project lifecycle.
📋Job Type
reg full time
📊Experience Level
2-5
💼Company Size
328
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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