JOB DETAILS
shift Leader
CompanyIHG
LocationKhartoum
Work ModeOn Site
PostedSeptember 27, 2026
About The Company
IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.
With a family of 21 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes with over 160 million members, IHG has more than one million rooms across 7,000 hotels in over 100 countries, and a development pipeline of a further 2,400 properties.
Luxury & Lifestyle: Six Senses, Regent, InterContinental, Vignette Collection, Kimpton, Hotel Indigo
Premium: Noted Collection, voco, Ruby HUALUXE, Crowne Plaza, EVEN
Essentials: Holiday Inn Express, Holiday Inn, Garner, avid
Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites
Exclusive Partners: Iberostar Beachfront Resorts
InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 400,000 people work across IHG's hotels and corporate offices globally.
Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.
About the Role
Every room has to be perfect. We’re searching for the right Executive Housekeeper to make sure our standards never slip – managing all aspects of our housekeeping and laundry operations to deliver memorable and unique guest experiences. With every single stay.
A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
● Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards
● Maintaining and ordering supplies and equipment – while minimising waste – in support of our green initiatives
● Helping to refine and prepare budgets that help us maximise profitability
● Addressing special requests for guests, VIPs, repeat visitors and VIP Club members
● Assisting with deep cleaning projects and occasionally assisting your team during busy periods
● Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards
What We need from you:
● Excellent communication and strong interpersonal strong skills
● Business language and tools acumen
● Bachelor's Degree/higher education qualification/equivalent in hospitality or related field
● 3+ years total experience in a catering setting or related field
● Direct supervisory experience over a sales/catering team, or an equivalent combination of education and work experience
● Must speak local language(s)
● Position may have additional qualifications per brand standard
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
Key Skills
Team managementCoachingBudgetingCommunicationInterpersonal skillsInventory managementHospitality operationsComplianceSafety standardsLaundry operationsHousekeeping management
Categories
HospitalityManagement & LeadershipCustomer Service & SupportAdministrative
Benefits
Competitive salaryFull uniformRoom discountsProfessional trainingWellbeing support
Job Information
📋Core Responsibilities
The Executive Housekeeper manages all aspects of housekeeping and laundry operations to ensure high standards and memorable guest experiences. Responsibilities include coaching the team, managing budgets, ordering supplies, and ensuring compliance with safety regulations.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
19471
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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