JOB DETAILS
Appointment Scheduler
CompanyVentura Orthopedics
LocationSimi Valley
Work ModeOn Site
PostedSeptember 28, 2026
About The Company
Providing exceptional patient care in five convenient locations across Ventura County is a top priority at Ventura Orthopedics. All of our locations offer physical therapy services and digital X-rays, and MRI services are available in select locations. In short, we strive to provide you with a continuum of care that meets all of your orthopedic needs and exceeds all of your expectations.
About the Role
Description
Join our dynamic team and be the first point of contact that shapes our clients' experiences! We’re seeking a detail-oriented appointment scheduler to enhance our service experience.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Schedule patient appointments
- Cancel and reschedule appoints as necessary
- Consult patients regarding participating status of various insurance contracts
- Take messages for physicians and medical assistants
- Checks HMO encounters for authorizations
- Schedules/confirms interpreters
- Insurance verification (E & B)
- Help front office staff with overflow work
- Cover front office staff (sick/vacation)
- Respond to all enquiries through text messaging software
- Process payments in eCW for copays, balances, or past due debt
- Other duties as assigned
Requirements
Skills and Attributes
Outstanding communication skills
Good organizational skills
Excellent sense of customer/patient service
Good problem-solving skills
Education and/or Experience
High school diploma or general education degree (GED); and twelve to eighteen months related experience and/or training in call center/customer service; or equivalent combination of education and experience
Key Skills
Appointment schedulingCustomer serviceInsurance verificationCommunication skillsOrganizational skillsProblem-solvingData entryPayment processingMedical terminologyHMO authorizationText messaging software
Categories
Customer Service & SupportHealthcareAdministrative
Job Information
📋Core Responsibilities
The appointment scheduler is responsible for managing patient appointments, verifying insurance, and processing payments. They also provide administrative support to the front office staff and handle patient inquiries via text messaging.
📋Job Type
full time
💰Salary Range
$21 - $25
📊Experience Level
0-2
💼Company Size
128
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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