JOB DETAILS
Receptionist
CompanyKisling, Nestico & Redick, LLC
LocationPoland
Work ModeOn Site
PostedSeptember 28, 2026
About The Company
Kisling, Nestico & Redick (KNR) is the largest personal injury law firm in Ohio, serving clients across the entire state. Based in Akron, the firm also has offices in Cincinnati, Cleveland, Columbus, Dayton, Toledo, and Youngstown.
We focus exclusively on personal injury law, fighting for individuals and families impacted by someone else’s negligence. Our practice areas include car accidents, workers’ compensation, dangerous drugs, medical malpractice, and more.
With more than 600 years of combined experience, our attorneys have the knowledge, experience, and commitment necessary to deliver proven results. We have built our reputation by fighting hard, moving quickly, and putting our clients first.
At KNR, client service is at the center of everything we do. If a client cannot come to us, we will come to them — anytime, day or night, including weekends. Whether at home, in the hospital, or another convenient location, we understand that time is critical and work tirelessly to help clients recover the compensation they deserve as efficiently as possible.
By combining diligence, accessibility, and results-driven advocacy, we provide every client with personalized attention and effective legal representation.
About the Role
Description
Job Summary:
The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization. The Receptionist will also perform various administrative support duties and clerical operations of the firm. The incumbent reports directly to the Office Manager with a dotted line reporting to the Intake Manager and acts under their direction.
Essential Duties/Responsibilities:
- Welcome clients and visitors by greeting them, in person or on the telephone
- Alert firm personnel of visitor arrivals
- Assist potential clients by screening inquiry type and routing calls to appropriate legal team on a multi-line phone system
- Maintain reception area cleanliness and monitor potential security risks
- Assemble and stamp mailers by specific deadline
- Set up boardroom meeting space and provide refreshments to guests
- Distribute and oversee incoming and outgoing mail
- Complete clerical and other duties as requested
- Conduct client satisfaction surveys
- Daily administrative tasks including, but not limited to, filing, scanning, and managing schedules.
- Regular, consistent, punctual attendance
- Other duties as assigned
Requirements
Required Skills/Abilities:
- Excellent clerical and general office administration tasks
- Excellent written and verbal communication skills; as well as organizational and time management skills.
- High command of English grammar, usage, punctuation and spelling
- Highly Proficient in Microsoft Office Suite or similar software and computer knowledge
- Strong attention to detail
- Ability to meet timelines, maintain professional demeanor and adapt to changing priorities efficiently
- Establish and maintain effective work relationships
- Coordination to operate standard office equipment (computer, phone, printers, scanners etc.)
- Exceptional interpersonal and customers service skills
- Patience and professionalism in dealing with difficult visitors and clients
Education and Experience:
- Minimum of High School Diploma or GED required
- Must be able to type 45 wpm accurately
- No Supervisory responsibilities
- This is a full-time in office position, standard hours Monday - Friday 40 hours per week. Some overtime, as necessary based upon projects
Key Skills
ReceptionCustomer ServiceTelephone Screening And Call RoutingClerical AdministrationWritten And Verbal CommunicationOrganizationTime ManagementEnglish Grammar And SpellingMicrosoft OfficeAttention To DetailProfessionalismInterpersonal SkillsMail HandlingSchedulingFiling And ScanningTyping
Categories
AdministrativeCustomer Service & SupportLegal
Job Information
📋Core Responsibilities
Greet and assist clients and visitors, screen and route inquiries to the appropriate legal team, and support reception-area security and upkeep. Handle mail, meeting-room setup, client satisfaction surveys, and daily administrative tasks such as filing, scanning, and schedule management.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
182
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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