JOB DETAILS
Peer Support Specialist II (Criminal Justice)
CompanyHOPE, Inc.
LocationPhoenix
Work ModeOn Site
PostedSeptember 29, 2026

About The Company
HOPE, Inc. is the only Peer-and Family-Run behavioral health and substance abuse Comprehensive Service Provider in Arizona. Every employee at HOPE is either a peer or a family member, dedicated to creating an environment where you - the HOPE Member - can determine what's best for your recovery. You determine your path. We come along on your journey.
About the Role
Description
Summary
Promotes a recovery based approach to member care that emphasizes hope, respect, self-direction and empowerment by providing peer support, personal assistance, education on community resources and other supportive services, to aid in members’ recovery from mental illness and/or addiction disorders. Guidance and direction is provided by the Sr. Community Program Director and the Chief Clinical Officer.
Essential Duties
- Relates own recovery process in a positive and supportive manner through coaching, role modeling and mentoring in order to establish or strengthen member’s recovery.
- Assist members in articulating personal goals for recovery and works with the member and their treatment team to determine the steps needed to achieve these goals.
- Provide support and rehabilitative services to achieve members’ goals through the use of one-to-one and group sessions on site and in the members’ residences.
- Works with member to navigate and use community resources in an effective manner.
- Transports members to and from appointments using an agency vehicle, as appropriate.
- Ensures safety of member’s living environment (personal safety, food supply, utilities and appliances working, adequacy of furnishings, and lack of fire hazards).
- Provides instruction in activities of daily living (nutrition, meal planning, shopping, and meal preparation; budgeting; home cleaning and organization; personal grooming and laundry).
- Provides information on service options at RBHA direct contracted agencies and fulfills referral requirements when indicated.
- Communicates with clinical team regarding members’ level of independent functioning and current levels of support provided.
- Coordinates with Health Home and crisis system as needed to ensure effective service delivery.
- Advocates for members, as needed, to ensure delivery of necessary services.
- Completes documentation for behavioral health record in accordance with agency and funding source requirements.
- Assist Navigators in assuring member’s medically necessary needs are met through updating ISPs, meeting regularly with assigned members and providing follow-up and outreach when indicated.
- Work in collaboration with Program Director to implement support for those involved with Adult Probation and have criminal justice involvement.
- Ensure compliance with and support of Executive directives, Agency contracts and established policies and procedures.
- Promotes HOPE, Inc. as the premier peer support organization to the behavioral health community and prospective funding sources.
- Performs other related duties in accordance with agency growth, departments, and changes.
Requirements
- At least 21 years of age
- High School/GED + 2 years’ behavioral health experience or
- AA or Bachelor’s degree in a behavioral health field
- Must have first- hand knowledge of a behavioral health condition or substance abuse issue, having received treatment or medication personally OR identify as a family member of someone in recovery
- Worked at HOPE Inc. as a certified Peer Support Specialist for at least one year.
- Demonstrate strong leadership and organizational skills
- Ability to implement organization-wide activities (setting objectives, developing strategies, developing policies and procedures for programming, and organizing the functions necessary to accomplish the activities)
- Valid Arizona Driver’s license, Driver’s license is an essential requirement for performing duties for this position with a Clean Motor Vehicle Record - no more than 2 moving violations or a license suspension in past 3 years.
- Current 1st Aid and CPR certification
- Proof of TB within the last year
- Fingerprint Clearance, if required by program
Key Skills
Peer supportBehavioral healthSubstance abuse counselingCase managementCrisis interventionMentoringCoachingDocumentationAdvocacyActivities of daily living instructionCommunity resource navigationLeadershipOrganizational skillsFirst aidCPR
Categories
Social ServicesHealthcareManagement & Leadership
Job Information
📋Core Responsibilities
The Peer Support Specialist provides recovery-based support, coaching, and rehabilitative services to members with mental illness or addiction disorders. They also collaborate with clinical teams and probation staff to ensure members meet their personal recovery goals and navigate community resources effectively.
📋Job Type
full time
💰Salary Range
$16 - $19
📊Experience Level
2-5
💼Company Size
76
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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