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JOB DETAILS

Server

CompanyThe Bancroft
LocationBurlington
Work ModeOn Site
PostedOctober 1, 2026
About The Company
The Bancroft is part of the Webber Restaurant Group which has owned and operated restaurants in Massachusetts since 2004. We pride ourselves on our commitment to work/life balance and the large number of employees who have been with us for over 5, 10, and 15 years. The Bancroft blends an urban sensibility with the classic American steakhouse to bring a dynamic dining experience to Burlington. We strive to leave a lasting impression with our dramatic surroundings, smart wine list, warm and hospitable service, hand-crafted cocktails, and of course, the finest steaks available. Lunch, brunch, dinner, or cocktails - welcome to your new home!
About the Role

Description

The Position:

As a Server, at Bancroft you will be responsible for taking orders, serving food and beverages, and ensuring that our guests have a memorable dining experience. The ideal candidates will have a passion for food, exceptional customer service skills, and a positive attitude. If you are a customer-focused and reliable individual with a passion for food service, we encourage you to apply for this exciting opportunity.


Server candidates should have a minimum of 1 year of serving experience in a full-service, high-volume restaurant. 


Responsibilities:

  • Greet guests and provide a warm and welcoming atmosphere.
  • Take food and drink orders and relay them to the kitchen and bar staff using our POS.
  • Serve food and beverages to guests in a timely and professional manner.
  • Check on guests frequently to ensure their needs are met and they are enjoying their experience.
  • Provide recommendations for menu items and specials, and beverages.
  • Handle cash and credit card transactions accurately and efficiently.
  • Collaborate with other staff members to ensure smooth and efficient restaurant operations.

Requirements:

  • Minimum of 1 year of serving experience
  • Excellent customer service skills
  • Ability to work well in a fast-paced environment
  • Ability to handle cash and credit card transactions accurately
  • Ability to stand for long periods of time, carry a tray, and lift 30lbs
  • Flexibility to work evenings, weekends, and holidays


Here is a snapshot of our amazing benefits!

  • Flexible Schedule
  • We care about work life balance and development of our staff though continuous education and professional growth. 
  • We offer a comprehensive benefits package after 6 (six) months to employees that meet our eligibility requirements (health, dental, vision, vacation).
  • Employee dining discount – 25% off food for you and a guest.
  • Daily family meal.
  • 401k* with an annual match.
  • Employee Assistance Program. 
  • Employee Referral Bonus - get paid to work with your friends!
  • Training and opportunities for growth!

*Employee must meet eligibility requirements to enroll in benefits.


The Webber Restaurant Group is an equal opportunity employer.

Key Skills
Customer ServiceFood ServicePOS SystemsCash HandlingCredit Card ProcessingMenu RecommendationsTray CarryingCommunicationTeamworkTime Management
Categories
HospitalityFood & BeverageCustomer Service & Support
Benefits
Flexible ScheduleHealth InsuranceDental InsuranceVision InsuranceVacationEmployee Dining DiscountDaily Family Meal401kEmployee Assistance ProgramEmployee Referral BonusProfessional Growth Opportunities
Job Information
📋Core Responsibilities
The server is responsible for taking food and drink orders, serving guests, and ensuring a high-quality dining experience. They must also handle transactions accurately and collaborate with kitchen and bar staff to maintain efficient operations.
📋Job Type
full time
💰Salary Range
$7 - $26
📊Experience Level
0-2
💼Company Size
27
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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