JOB DETAILS
Artificial Intelligence Intern
CompanySunward Federal Credit Union
LocationAlbuquerque
Work ModeOn Site
PostedOctober 1, 2026
About The Company
Sunward is one of New Mexico’s largest credit unions, serving 175,000+ members and managing more than $4.1 billion in assets. Formed in 1948 by employees of Sandia National Laboratories, Sunward’s footprint now spans 16 branches in New Mexico, with one in Durango, Colorado, and one in Livermore, California.
Sunward has been named by Forbes as a Best-in-State credit union for six consecutive years and ranked in America's Best Regional Bank & Credit Unions by Newsweek three years in a row. Members enjoy access to leading checking, savings, business, mortgage, auto, and investment services. Learn more and apply today at gosunward.org.
Sunward is federally insured by the National Credit Union Administration (NCUA) and is an Equal Housing Lender.
We’re Hiring! Build Your Career at Sunward
Sunward's exceptional culture sets us apart. By attracting and retaining top talent, we are building a financial institution that can transform lives. For our employees, it’s not just about completing transactions; it’s also about building relationships. We’re helping members realize their dreams, achieve their goals, and secure their futures. Check out current openings at gosunward.org/careers/
Let’s Connect
• Facebook: Facebook.com/gosunwardcu
• Instagram: Instagram.com/gosunwardcu
Sunward is federally insured by NCUA and is an Equal Housing Lender. Sunward has no responsibility for any external website. It neither endorses the information, content, presentation, or accuracy nor makes any warranty, express or implied, regarding any external site.
About the Role
Description
Summary
This internship is purpose-built for a hands-on, fast-learning technologist who thrives at the intersection of AI tools, workflow design, and code. The position works directly alongside our leadership and staff to identify opportunities, prototype solutions, and implement AI capabilities that make a real difference — for our members and our teams.
Essential Functions
Contribute across three core capability areas:
AI Chat & Conversational Tools
- Design, prompt-engineer, and deploy conversational AI assistants for internal staff and member-facing use cases
- Evaluate and fine-tune large language model (LLM) responses to align with Sunward's voice and member service standards
- Build knowledge bases, FAQs, and retrieval-augmented generation (RAG) pipelines to ground AI responses in accurate, institution-specific information
Process Orchestration & Workflow Automation
- Map existing manual processes and identify high-impact automation opportunities across departments
- Build and deploy AI-powered process orchestration workflows using tools such as AWS, n8n, LangChain, or similar platforms
- Collaborate with teams to pilot, iterate, and scale automations — measuring time savings and quality improvements
AI-Assisted Development & Coding
- Write, review, and refactor Python, JavaScript, Golang, or other code using AI-assisted development tools (e.g., GitHub Copilot, Cursor, Claude, Warp)
- Build lightweight internal tools, dashboards, and integrations that connect AI capabilities with existing credit union systems
- Document solutions clearly so that non-technical staff can operate and maintain them
Requirements
Qualifications
Experience
- Demonstrated experience working with AI tools and platforms — including LLMs, prompt engineering, or AI APIs (e.g., OpenAI, Anthropic, Google Gemini)
- Experience with retrieval-augmented generation (RAG), vector databases, or embedding models preferred
- Prior internship, project, or freelance experience applying AI to real-world business problems preferred
- Exposure to cloud platforms (AWS, Azure, or GCP) and API integration patterns preferred
- Portfolio, GitHub profile, or capstone project showcasing applied AI work preferred
Education
- Currently enrolled in or recently completed a graduate-level program (Master's or PhD) in Computer Science, Data Science, Information Systems, AI/ML, or a closely related field
Knowledge
- Programming proficiency in Python, Golang, and/or JavaScript; comfortable reading and writing production-quality code
- Familiarity with at least one process automation or orchestration platform (LangChain, n8n, Make, Zapier, AutoGen, AWS, or similar)
- Familiarity with financial services, credit unions, or regulated industries preferred
Skills/Abilities
- Strong communication skills — able to explain technical concepts clearly to non-technical stakeholders
- Self-directed, curious, and comfortable with ambiguity in a fast-moving environment
Physical Requirements/Work Environment
- Primarily sedentary role performed in an office setting
- Prolonged periods of working at a computer, including viewing screens and using a keyboard and mouse
- Ability to attend meetings and collaborative sessions, virtually or in person, with occasional movement within the workplace
- Work environment is generally professional, collaborative, and moderately paced
- Requires sustained mental focus, analytical thinking, and problem-solving
- Ability to manage multiple tasks and shifting priorities
Key Skills
Artificial IntelligencePrompt EngineeringPythonJavaScriptGolangLarge Language ModelsRetrieval-Augmented GenerationWorkflow AutomationLangChainAWSn8nAPI IntegrationData ScienceMachine LearningProcess OrchestrationTechnical Communication
Categories
TechnologyData & AnalyticsSoftwareFinance & AccountingScience & Research
Job Information
📋Core Responsibilities
The intern will design and deploy conversational AI assistants and RAG pipelines to improve internal and member-facing workflows. They will also build AI-powered process automations and develop internal tools using Python, JavaScript, or Golang.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
560
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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