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JOB DETAILS

Technical Representative, IT Operations (TCF)

CompanyCNX
LocationZamboanga City
Work ModeOn Site
PostedOctober 2, 2026
About The Company
We’re Concentrix, a Fortune 500® technology and services leader, helping the world's best brands cut through AI hype and create intelligent operations that perform in the real world. We design, build, and run integrated human and AI solutions, harnessing the insight from billions of real-world interactions to help 2000+ of the world’s most complex organizations solve their toughest business challenges. Backed by 20+ years of operational experience and battle tested AI, we’re the Intelligent Transformation Partner that helps clients across every major vertical move from AI ambition to measurable, scalable performance.
About the Role

Job Title:

Technical Representative, IT Operations (TCF)

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

● Entry level job with little or no prior relevant work experience, typically requires 0-1 year of general / basic work experience w/o Bachelor’s degree.
● Acquires basic job skills and learns company policies and procedures to perform and complete routine tasks.
● Responsible for working on assignments that are simple, routine in nature, could be repetitive tasks requiring limited judgment. Has little or no role in decision-making.
● Work is prescribed with detailed instructions and predefined procedures, completed with little autonomy,
● Normally receives detailed instructions on all work. Works under close supervision.

Location:

PHL Pasay City - MOA

Language Requirements:

Time Type:

Full time
Key Skills
IT OperationsTechnical SupportCustomer ExperienceData AnalysisProblem SolvingCommunicationTechnical Documentation
Categories
TechnologyCustomer Service & SupportConsultingData & Analytics
Job Information
📋Core Responsibilities
The Technical Representative is responsible for performing routine IT operations tasks under close supervision. They follow detailed instructions and predefined procedures to support the team's technical service delivery.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
231512
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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