JOB DETAILS
Assistant Store Manager
CompanyBon Bon Belle LLC
LocationPort Washington
Work ModeOn Site
PostedOctober 2, 2026
About The Company
Bon Bon Belle offers two locations in Wisconsin. The flagship store in Burlington rests in the heart of the historic city, and conveniently situated between Milwaukee, Madison, and Chicago. The Madison location is the newest addition to the Bon Bon Belle family. Situated in Fitchburg, the shop is just 15 minutes away from the bustling downtown area. Surrounded by picturesque landscapes, quaint cafes, and bustling storefronts, we are deeply rooted in our community, but as a tribe we share a common goal to provide clients from all areas with an experience of a lifetime, with genuine stylists & gowns that feels like an extension of you in every way.
Bon Bon Belle offers hundreds of bridal gowns with a wide array of sample sizes from 4-34W, and bridal accessories to choose from.
We are a size-inclusive bridal salon. In every sense of the word, our selection and exclusive designers are specifically chosen for a reason. This dedication to bodies who may not fit into the bridal industry “standard” is what allows us to have the best selection of gowns and designers for ALL!
About the Role
Description
Title: Assistant Store Manager, Bon Bon Belle - Port Washington
Do you want to help make other people shine? Do you want to help brides find their dream dress?
Bon Bon Belle Bridal is looking for a strong Assistant Manager who is committed to providing a memorable experience for all customers who visit our store. Our goal is to provide brides from all over the world with an experience of a lifetime, with genuine stylists and gowns that feel like an extension of themselves in every way. We invite applicants who share our passion for love and a commitment to exceptional service and client experience.
The Job:
What do you have to do?
- Customer Service: greeting customers in a timely manner, answering phones, replying to customer inquiries, and ensuring all customers are taken care of.
- Issue Escalation: resolve issues with customers in a professional manner.
- New Hire Training: own the training role for Bridal Stylists. Train new employees using our extensive training curriculum.
- Management: Responsible for managing the store on Wednesday and Thursday evenings, as well as Sundays.
- Pre-Call Rockstar: Call our customers before their appointments to obtain all necessary details prior to their visit to Bon Bon Belle.
- Sales: host brides and their guests for dress appointments, act as subject matter expert guiding brides to say yes to their perfect dress.
- Service: providing the best service possible to wow each customer and guest in our store.
- Visual Merchandising: positively contribute to our store's appearance-ensure the store looks beautiful and all displays are clean, organized, and fully stocked.
- Daily housekeeping and general upkeep of the store: all team members contribute to the cleanliness of the store, including sweeping of floors, ensuring the bathroom is clean and stocked, organizing the dresses, maintaining glassware cleanliness and organization, and general tidying of the store each shift.
- Continuous improvement: train on new products, terminology and new trends, including attending the Monthly Staff meeting.
Why should you choose Bon Bon Belle?
- Beautiful Vibes Only: You’ll be working in a seriously stunning space—think dreamy dresses, chic decor, and all the glam bridal energy you can handle.
- Your Work Besties Await: Our team? Total gems. Supportive, fun, and just the right amount of fabulous.
- No Late Nights: We don’t do weekend evenings. Your social life? Still intact.
- Treat Yourself (on the regular): Snag 20% off everything in-store. Yes, even that necklace you’ve been eyeing.
- Weddings = Never Boring: This industry is pure magic. Gorgeous gowns, happy tears, beautiful "yes!" moments.
- High-Achiever Energy: Ready to lead? You’ll get hands-on experience managing and motivating a team like a total pro.
- On the Up & Up: We’re growing fast—which means your career can, too. Let’s glow up together.
Schedule:
– Tuesdays: 9:00am-5:00pm
– Wednesdays & Thursdays: 10:30am-7:30pm
– Fridays & Sundays: 8:30am-5:30pm
– Mondays and Saturdays are your days off!
Job Type: Full-time
Work Location: Bon Bon Belle - Port Washington
Compensation: $40,000 per year (base salary) plus bonuses and tips
Benefits:
- Health/dental/vision insurance
- 401(k)
- Employee discount
- Paid time off
- Parental leave
- Unique Benefits Package
Requirements
Who we are:
Our Mission: Make Other People Shine
Our Core Values:
- CARE: We care first for each other, then customers
- SERVICE: We wow our customers with service and hospitality
- PROCESS: We follow repeatable systems to ensure consistently excellent experiences for our customers and co-workers
- IMPROVEMENT: We constantly improve and raise the bar on our service experience, our facility, our brand, ourselves
Who do you have to be?
- Experienced in retail and/or bridal sales, ideally at a Bon Bon Belle store
- Have a bachelor’s degree or high school diploma
- Someone who keeps current with trends and styles
- Can mesh well with a team while also acting as a strong right hand to the Store Manager
- Capable of multitasking
- Skilled at sales and customer service
- Strong communication skills (on the phone and in-person)
- Someone who dreams of someday managing their own Bon Bon Belle store
Key Skills
Retail salesBridal salesCustomer serviceTeam managementStaff trainingVisual merchandisingIssue resolutionCommunicationMultitaskingTrend analysisHousekeepingInventory management
Categories
RetailManagement & LeadershipCustomer Service & SupportSales
Benefits
Health insuranceDental insuranceVision insurance401(k)Employee discountPaid time offParental leave
Job Information
📋Core Responsibilities
The Assistant Store Manager is responsible for providing exceptional customer service, managing bridal appointments, and overseeing store operations during specific shifts. Additionally, the role involves training new bridal stylists, maintaining store aesthetics through visual merchandising, and ensuring daily housekeeping standards are met.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
14
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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