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JOB DETAILS

Assistant Store Manager - Account Retention and Leadership

CompanyMAJIK Rent To Own
LocationLower Paxton Township
Work ModeOn Site
PostedOctober 2, 2026
About The Company
Majik Rent To Own is a retail company based out of 3849 Union Deposit Rd, Harrisburg, Pennsylvania, United States. MAJIK Enterprises is a family owned company, based in Lancaster PA and founded in 1984 as a video rental company – renting VHS and Betamax videos and VCRs. The company founder, Dave Fisher, wanted to make life easier for customers so rather than having customers renting a big, heavy, VCR every weekend with nothing to show for it, he instituted a $10/week VCR rent-to-own program allowing the customers to keep the VCRs in their homes, all week long, for half the cost of a weekend rental. And, best of all, each rental payment reduced the purchase price of the VCR should they want to buy it. This true story of helping our customers forms the basis of MAJIK today. In each of our 13 store locations throughout central PA, our company operates on the principal of helping people (employees, customers and the community at large), providing quality merchandise with flexible payment options and no long-term obligations with free delivery, setup, and pick-up if needed. For those with no credit, or poor credit, we have a quick, easy approval process.
About the Role

Description

4x Best Places to Work in PA (2022–2025)


¡Ahora contratando! Se habla español

Looking for more than just a job?

At Majik, you’ll build real relationships, earn bonuses, and grow your career.

No rent-to-own experience? No problem — we train you.


"I enjoy working at Majik because I get to help people solve problems every single day, turning challenging issues into solutions that make a real difference" - Donae


Who We Are

We Serve Others

We Do What It Takes

We Own It


We’re passionate about helping employees grow and delivering great customer experiences!

Pay + Perks

  • Starting at $18+/hour & Monthly Bonus Potential
  • 3 Weeks PTO + Paid Holidays
  • Medical, Dental, Vision + 401(k) Match
  • Employee Discounts + Loyalty Rewards
  • Career Growth Opportunities (we promote from within)
  • Weekly Pay
  • Reimbursement Toward Home & Vehicle Purchase (after 1 year)
  • Bilingual candidates may earn additional pay!
  • ...and so much more!

Who Succeeds in This Role

  • Takes ownership of results and account performance
  • Leads by example while staying hands-on
  • Comfortable managing customers, collections, and team accountability
  • Handles tough conversations professionally
  • Driven by goals, metrics, and continuous improvement

What You’ll Do

  • Support the Store Manager in driving overall store performance
  • Lead daily operations across sales, account retention, and service
  • Coach and hold team members accountable to expectations
  • Review reports and act on opportunities to improve results
  • Oversee customer accounts and follow up on past-due balances
  • Guide team on retention and collection strategies
  • Review payment histories and support action plans
  • Ensure accurate documentation of interactions and payments
  • Coordinate field visits and delivery schedules
  • Maintain store standards (inventory, merchandising, cleanliness)
  • Step in to lead the store when needed

Leadership Responsibilities

  • Supervise and support a small team (1–3 employees)
  • Assign tasks, provide coaching, and follow up on results
  • Train team members on sales, service, and retention best practices


Requirements

What We’re Looking For

  • 1+ year of leadership or supervisory experience preferred
  • Retail, collections, or customer service background preferred
  • Strong leadership, communication, and problem-solving skills
  • Ability to manage multiple priorities and performance expectations
  • Valid driver’s license with insurable driving record
  • Ability to lift up to 25 lbs (assistance for heavier items)

Schedule

Full-time (40 hours/week), 5-day workweek

Monday–Friday: 10am–7pm, Saturday: 10am–6pm (required), Sunday: Closed

Additional Information

Blue Ocean Brands does not conduct routine pre-employment drug testing but may require testing in cases such as reasonable suspicion, workplace accidents, or as required by law


Key Skills
LeadershipAccount RetentionCustomer ServiceCollectionsTeam ManagementSalesProblem SolvingCommunicationPerformance ManagementInventory ManagementMerchandisingCoachingConflict ResolutionDocumentation
Categories
RetailManagement & LeadershipCustomer Service & SupportSales
Benefits
Monthly Bonus Potential3 Weeks PTOPaid HolidaysMedical InsuranceDental InsuranceVision Insurance401(k) MatchEmployee DiscountsLoyalty RewardsCareer Growth OpportunitiesWeekly PayReimbursement Toward Home & Vehicle Purchase
Job Information
📋Core Responsibilities
The Assistant Store Manager supports the Store Manager in driving store performance, managing daily operations, and overseeing customer accounts. They are responsible for coaching team members, ensuring accurate documentation, and maintaining store standards.
📋Job Type
full time
💰Salary Range
$18 - $22
📊Experience Level
0-2
💼Company Size
19
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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