JOB DETAILS
Automotive Service Advisor
CompanyTim Dahle Mazda Murray
LocationMurray
Work ModeOn Site
PostedOctober 3, 2026
About The Company
No description available for this Company.
About the Role
Description
Automotive Service Advisor – Be the Voice of the Service Lane!
Are you a people-person who loves cars and solving problems? We’re looking for a rockstar Service Advisor to be the go-to connection between our customers and our service team. If you thrive in a fast-paced environment and love turning chaos into calm with a smile, you’ll feel right at home here!
What You’ll Do:
- Greet customers like a champ and get the details on what their car needs
- Help diagnose issues (with a little road testing, if needed!)
- Create clear, accurate repair orders and cost estimates
- Keep customers in the loop about repairs, timelines, and any surprises
- Recommend services that keep vehicles running like new
- Test drive vehicles to confirm issues or fixes
- Handle questions, concerns, and complaints with professionalism and care
- Keep things moving—schedule appointments, coordinate with technicians, and follow up on repairs
- Make sure cars are safe, secure, and ready to roll
What We’re Looking For:
- A friendly, helpful attitude and excellent communication skills
- An eye for detail and a knack for staying organized
- Someone who genuinely cares about customer satisfaction
- A team player who can handle a fast-paced workday without breaking a sweat
Perks of the Job:
- Work in a fun, supportive environment
- Play a key role in helping people take care of their cars
- Learn and grow with hands-on experience
- Be part of a company that values your input and energy
Ready to shift your career into high gear? Come join us and help drive a great customer experience every day!
Requirements
Job Requirements:
- Prior experience as a Service Advisor or in a customer-facing automotive role (preferred)
- Strong knowledge of automotive systems and maintenance services
- Ability to explain technical information in a way customers understand
- Comfort using scheduling and service software (we’ll train you on the specifics)
- Valid driver’s license and clean driving record
- High school diploma or equivalent (post-secondary education a plus)
Key Skills
Customer serviceAutomotive diagnosticsRepair order creationCost estimationCommunication skillsSchedulingTechnical explanationProblem solvingOrganizationVehicle maintenanceTeamwork
Categories
Customer Service & SupportTradesTransportationRetail
Benefits
Supportive environmentHands-on experienceProfessional growth
Job Information
📋Core Responsibilities
The Service Advisor acts as the primary liaison between customers and the service team, managing repair orders, cost estimates, and customer communication. They are responsible for diagnosing vehicle issues, scheduling appointments, and ensuring a high level of customer satisfaction throughout the repair process.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
7
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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