JOB DETAILS
Waiter / Waitress
CompanyAccorHotel
LocationRas Al Khaimah
Work ModeOn Site
PostedOctober 3, 2026
About The Company
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role
Company Description
Sofitel Al Hamra Beach Resort
Job Description
We are seeking a professional and customer-focused Waiter/Waitress to join our dynamic hospitality team in Ras Al-Khaimah, United Arab Emirates. In this role, you will deliver exceptional dining experiences by providing prompt, courteous service while maintaining the highest standards of professionalism. The ideal candidate will be enthusiastic, detail-oriented, and committed to ensuring guest satisfaction through efficient and organized service delivery.
- Greet guests warmly and seat them in designated areas, providing menus and taking drink orders promptly
- Present menu items with knowledge and enthusiasm, making recommendations based on guest preferences and dietary requirements
- Take accurate food and beverage orders, ensuring all special requests and modifications are clearly communicated to the kitchen and bar teams
- Deliver food and beverages to tables in a timely manner, ensuring proper presentation and temperature standards
- Monitor guest satisfaction throughout their dining experience, addressing any concerns or requests with professionalism and empathy
- Maintain exceptional cleanliness and organization of assigned station, tables, and service areas at all times
- Process payments accurately using point-of-sale systems and handle cash transactions with integrity
- Collaborate effectively with kitchen, bar, and housekeeping staff to ensure seamless operations and service quality
- Follow all food safety, hygiene, and health regulations to maintain a safe dining environment
- Adapt flexibly to changing priorities and peak service periods while maintaining composure and efficiency
- Contribute to a positive and inclusive team environment through supportive communication and cooperation
- Perform additional duties as assigned by management to support overall restaurant operations
Qualifications
- 1-2 years of experience in a waiter/waitress or food service role within a hotel, restaurant, or hospitality establishment
- High School Diploma or equivalent; vocational training in hospitality or food service is preferred
- Strong knowledge of food and beverage service standards, menu items, and dining etiquette
- Proficiency with point-of-sale (POS) systems and cash handling procedures
- Excellent interpersonal and communication skills with the ability to interact professionally with diverse guests
- Demonstrated ability to work efficiently in a fast-paced environment while maintaining attention to detail
- Physical stamina to stand for extended periods and carry trays and service items
- Flexibility to work various shifts, including evenings, weekends, and holidays as required
- Knowledge of food safety and hygiene standards in accordance with local regulations
- Multilingual abilities (Arabic and English preferred) to better serve our diverse guest base
- Strong time management and organizational skills with the ability to prioritize multiple tasks
- Positive attitude, reliability, and commitment to delivering exceptional customer service
Key Skills
Customer serviceFood and beverage servicePoint-of-sale systemsCash handlingMenu knowledgeCommunicationInterpersonal skillsTime managementOrganizational skillsFood safetyHygiene standardsMultilingualAttention to detailTeamwork
Categories
HospitalityFood & BeverageCustomer Service & Support
Job Information
📋Core Responsibilities
The waiter/waitress is responsible for providing exceptional dining experiences by greeting guests, taking accurate orders, and delivering food and beverages promptly. They must also maintain station cleanliness, process payments, and collaborate with the kitchen and bar teams to ensure seamless service.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
101658
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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