JOB DETAILS
Esthetics Director
CompanyHand & Stone - Garner
LocationUnited States
Work ModeOn Site
PostedOctober 3, 2026
About The Company
With 600+ units across North America, Hand & Stone Massage and Facial Spa makes luxury spa services, including massage, facial, and body slimming & toning, accessible to a broader clientele. Our business has multiple revenue streams, including a monthly membership model that forecasts recurring revenue. Over the past 20 years, we have diversified our spa offerings to appeal to a larger audience, with nearly 600,000 members and growing nationwide. We are looking for health and wellness advocates with sales or business management experience to develop the Hand & Stone footprint in our 1300+ available trade areas. We are also #1 in monthly memberships per spa and #1 in revenue with five available profit streams.
Hand & Stone’s proven business model is successful as it is because of it’s multi-faceted approach. At our foundation, we offer our clients a monthly lifestyle membership program that empowers members to take charge of their wellness with regular rejuvenating massage and facial treatments at an accessible price point. To continue their wellness journey and to share it, we offer:
• Membership Model with Recurring Revenue
• Gift Cards
• Retail Products
• Service Upgrades
• Non-member Services
About the Role
Benefits:
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
- Bonus based on performance
- Competitive salary
- Employee discounts
- 401(k)
This is for a NEW location that is currently in development. This role and training will start immediately at our sister location until we open. This role will entail hiring, training and onboarding three new estheticians to join the Selma team, as well as, gaining Hand and Stone experience while working our current team at our existing locations. ABILITY TO TRAVEL IS REQUIRED!
Job Description:
Job Description:
We are seeking a Director for our Esthetics Department that is a Licensed Esthetician; results driven, goal oriented with weekend availability and a desire for advanced esthetics and training! Our ideal candidate is a team player, detail oriented and a leader. They have the ability to collaborate with management and vendor representatives to coach and support others on the team.
Job Responsibilities:
- Provide excellent service to members and guests by performing top-level services
- Design and prescribe progressive treatment plans based on the client’s skincare goals
- Participate in hands-on training as well as workshops and webinars
- Train and collaborate with the Estheticians to meet and exceed sales goals
- Manage stock and inventory
- Achieve and exceed personal sales goals
- Create excellent experiences for members/guests through friendly and helpful attitude
- Generate new clientele through promoting member referrals and memberships
- Help maintain professionalism and cleanliness of therapy rooms and common areas
- Flexibility with training hours
- Meet our company requirements for ELITE status within 90 days of employment
Job Requirements:
- Strong retail and in-room upgrade record
- Adhere to vendor and corporate protocols
- Liability insurance
- Knowledge and understanding of all spa services and product lines as it relates to Estheticians
- Weekend availability
- Exceed sales goals
- Flexibility for training
- Ability to direct and collaborate with peers, vendors and colleagues
- Monthly support calls
- Aid and support fellow Estheticians in maintaining sales goals
- Licensed and worked in the industry for a MINIMUM of 3 years
- Reliable transportation
- Flexibility to travel for seminars and trainings
Company Benefits:
- Competitive Commissioned Compensation
- Ongoing Training - We are ALWAYS learning and improving
- Bonuses based on Department Performance
This is a LEADERSHIP BASED ROLE! Candidates are REQUIRED to be a team player, licensed in NC for Esthetics, exceed sales goals, carry liability insurance, flexibility to travel for trainings and seminars!
Key Skills
EstheticsTeam leadershipStaff trainingSales managementInventory managementCustomer serviceSkincare treatment planningRetail salesCoachingOnboardingVendor collaborationProfessionalism
Categories
Management & LeadershipRetailCustomer Service & SupportSales
Benefits
Health insurancePaid time offTraining & developmentWellness resourcesPerformance bonusCompetitive salaryEmployee discounts401(k)Competitive commissioned compensation
Job Information
📋Core Responsibilities
The Esthetics Director is responsible for hiring, training, and onboarding staff while managing inventory and meeting sales goals. They will also provide high-level skincare services and design treatment plans for guests.
📋Job Type
full time
💰Salary Range
$40 - $143
📊Experience Level
2-5
💼Company Size
7009
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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