Mexico Carrier Procurement Representative

Description

THE POSITION

Under the direction of the General Manager - Laredo Office, the Mexico Carrier Procurement Representative is responsible for securing reliable, cost-effective capacity for Truckload orders throughout the United States and Mexico, providing market-based pricing guidance, and building strong carrier partnerships. This role uses carrier analytics, market intelligence, technology, and effective negotiation to make informed buying decisions while delivering exceptional service to carriers and internal customers.

ROLES AND RESPONSIBILITIES

• Develop, maintain, and grow strong relationships with U.S. and Mexico carriers to effectively support customer transportation needs.
• Secure capacity for Truckload shipments in assigned regions and assist with overflow, PTO coverage, and other challenged shipments.
• Conduct daily carrier outreach through inbound and outbound calls, load postings, lead generation, and relationship development.
• Negotiate transportation rates with confidence and sound judgment, balancing service, capacity, market conditions, and cost.
• Provide timely, accurate rate feedback and market intelligence to Mexico Truckload Account Managers to support customer pricing decisions.
• Send and receive rate confirmations and ensure shipment documentation is accurate and complete.
• Provide BOL, ETA, tracking, and tracing information throughout the life of the order as required by customers and internal teams.
• Conduct consistent lane research, study market trends and seasonality, and document relevant information in the MCL Tool or future replacement platform.
• Use carrier analytics, internal resources, and transportation technology to make informed buying decisions and increase automation in the carrier procurement process.
• Maintain and grow carrier accounts through regular communication, account reviews, active listening, and identification of opportunities for additional collaboration.
• Research and qualify new carriers in the marketplace, generate leads, develop new relationships, and assist with carrier onboarding.
• Anticipate and resolve service issues by identifying root causes, thinking critically, communicating proactively, and implementing effective solutions with a sense of urgency.
• Provide consistent, exceptional service to contracted carriers and internal customers while managing multiple priorities and deadlines.
• Assist with the claims process by collecting required documentation and relaying accurate information to Evans' Claims Department.
• Demonstrate resilience, flexibility, professionalism, honesty, and a competitive mindset while building trust and maintaining strong relationships.
• Communicate clearly and persuasively in both English and Spanish, using strong emotional intelligence and sound judgment in negotiations and day-to-day interactions.
• Maintain a high level of attention to detail, organization, time management, follow-through, and accountability.
• Adhere to Evans' Five Guiding Principles, policies, procedures, and Employee Handbook.
• Perform all other duties as assigned.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position

Requirements

MINIMUM QUALIFICATIONS AND REQUIREMENTS

Education: Bachelor's degree preferred.

Experience / Training: Related transportation, logistics, carrier procurement, or brokerage experience; experience working with Mexican carriers strongly preferred.

Licenses / Certifications: No specific license or certification required.

Technology / Equipment: Experience with transportation management systems and Microsoft Office, especially Excel and Outlook; ability and willingness to learn new software and technology platforms.

PREFERRED QUALIFICATIONS AND REQUIREMENTS

Education: Bachelor's degree in business, supply chain, logistics, transportation, or a related field.

Experience / Training: Cross-border carrier procurement experience and established knowledge of U.S. and Mexican carrier markets.

Licenses / Certifications: None required.

Technology / Equipment: Advanced Excel skills and experience using carrier analytics, load boards, transportation management systems, and automated procurement tools.

CORE COMPETENCIES

•  Fluent verbal and written communication in Spanish and English.

•  Strong persuasion, motivation, negotiation, and influencing skills.

•  Relationship-focused approach with exceptional customer service and active listening skills.

•  Proven problem-solving and analytical skills with the ability to make sound decisions under pressure.

•  Driven, enthusiastic, competitive, resilient, confident, flexible, and highly motivated.

•  Strong emotional intelligence (EQ), honesty, professionalism, and the ability to maintain composure in challenging situations.

•  Strong organizational, prioritization, time-management, and multitasking skills with a high level of attention to detail and a sense of urgency.

•  Ability to thrive under deadlines, work collaboratively in a team environment, and independently deliver results.

PHYSICAL AND MENTAL DEMANDS

While performing the duties of this job, the employee must be able to continuously sit and use a computer, keyboard, calculator, and telephone for up to 8 hours per day. The employee is occasionally required to stand, walk, stoop, and/or kneel and must occasionally lift and/or move up to 10 pounds. Specific vision abilities required include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

WORK ENVIRONMENT

Work is performed in a fast-paced office environment where the noise level is typically moderate. Regular use of office equipment is expected, including a computer and telephone. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.