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JOB DETAILS

Analyst

CompanyKPMG Global Services
LocationBengaluru
Work ModeOn Site
PostedOctober 5, 2026
About The Company
KPMG entities in India are established under the laws of India and are owned and managed (as the case may be) by established Indian professionals. Established in September 1993, the KPMG entities have rapidly built a significant competitive presence in the country. Today we operate from offices across 14 cities including in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. KPMG entities have a domestic client base of over 2700 companies. Our global approach to service delivery helps provide value-added services to clients. Our differentiation is derived from a rapid performance-based, industry-tailored and technology-enabled business advisory services delivered by some of the leading talented professionals in the country. KPMG professionals are grouped by industry focus and our clients are able to deal with industry professionals who speak their language. Our internal information technology and knowledge management systems enable the delivery of informed and timely business advice to clients.
About the Role

  1. The Role 

  2. Working as an integral part of the Application Operations team, you will work closely with Support Analysts, Software Developers, Product teams, Service delivery teams & 3rd party suppliers to ensure the smooth running of key client assets across Tax & Legal. We are looking for someone with a background in technology, ideally to degree level to join an expanding team and be part of a new Technology capability.

Responsibilities

  1. You will have … 

  2. Proven track record of excelling in a busy delivery environment 

  3. Excellent organisational, troubleshooting and problem-solving skills 

  4. Strong communication skills – written and verbal

  5. Ability to grasp new concepts and learn quickly

  6. Familiarity with ITIL concepts and associated best practice

  7. Experience of one or more industry standard ITSM tools

  8. Ability to work effectively as part of a team or on own initiative

Qualifications

  1. You may have … 

  2. Intermediate knowledge of MS Desktop and Server operating systems

  3. Intermediate knowledge of SQL scripting and/or PowerShell scripting

  4. ITIL Foundation certification

  5. Experience of supporting bespoke software solutions

  6. First-hand experience of incident management & request fulfilment in an Application Support/2nd line context

  7. Release & Deployment experience

  8. Experience of Jira Service Management 

  9. Experience of producing management information/reporting for senior management

  10. Service Management experience 

Key Skills
Application OperationsTroubleshootingProblem-solvingCommunicationITILITSMSQLPowerShellIncident ManagementRequest FulfilmentRelease ManagementDeploymentJira Service ManagementReportingService ManagementServer Administration
Categories
TechnologySoftwareCustomer Service & SupportLegalFinance & Accounting
Job Information
📋Core Responsibilities
You will work within the Application Operations team to ensure the smooth running of key client assets across Tax and Legal. This involves collaborating with support analysts, developers, and service teams to manage incidents and service requests.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
31160
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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