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JOB DETAILS

Data Operations Associate I

CompanyDecision Information Resources Inc
LocationHouston
Work ModeOn Site
PostedOctober 5, 2026
About The Company
As a small business with a decades-long track record in research and evaluation studies, DIR applies a thoughtful, people-centered approach to data collection, technical support, analysis, and reporting. Our strategies ensure that all research and evaluation results are contextually informed, methodologically sound, and reflective of real-world experiences. By employing proven and innovative techniques, we capture meaningful insights that drive informed decision-making. DIR specializes in primary data collection through surveys of all types, school and classroom observations, student assessments, in-depth interviews, focus groups, and other qualitative approaches. We operate a computer-assisted telephone interviewing (CATI) center capable of conducting large-scale surveys, and help desk functions, and maintain a nationwide network of highly trained field and telephone data collectors. Our expertise allows us to conduct work that applies to a broad range of participant groups, including those that are often underrepresented in research. Data files are structured and delivered according to each client’s specific requirement. By implementing rigorous and responsive approaches, and achieving high response rates, across a wide variety of studies—ranging from education and workforce development to health and community engagement—we provide accurate, actionable data and information that supports program effectiveness and policy decisions. Client priorities drive our technical support, ensuring customized, effective solutions. Our permanent staff of Ph.D. and master’s level researchers, analysts, project directors, and program specialists is enhanced by our network of nationally recognized subject matter experts engaged for specialized projects. Headquartered in Houston, Texas, with an office in Rockville, Maryland. We are committed to high quality work, ethical performance, fiscal responsibility, on-time delivery, and precision in reporting.
About the Role

Position Summary

The Part-Time Data Operations Associate (Day Shift) supports the Sample and Data Operations team through a combination of administrative and operational activities that help ensure respondent records, materials, and cases are accurate, complete, and ready for Field and CATI operations. The role includes production activities such as electronic tracing, contact data updates, returned mail processing, data entry, database maintenance, document preparation, tracking and quality assurance.

PRIMARY RESPONSIBILITIES

  • Conduct electronic searches to identify updated contact information for respondents, alternate contacts, and businesses using subscription and public databases (e.g., LexisNexis, Accurint, etc.) 
  • Update respondent records within the tracing database with newly identified information 
  • Track and process returned mail and update records accordingly 
  • Perform data entry using Excel, Access, and survey platforms (e.g., VOXCO) 
  • Maintain and update databases and tracking systems with high accuracy 
  • Assist in maintaining process documentation, schedules, and tracking logs 
  • Provide general administrative support to the unit 
  • Complete assignments from the Sample and Data Operations Manager 
  • Assist with special projects and other duties as assigned

Requirements AND Key Competencies

  • Option 1:  Part-time day time hours (e.g., 8:00 am – 2:00 pm), with flexibility based on operational needs 
  • Option 2:  Part-time afternoon, evening shift (2:00 pm – 7:00 pm), with flexibility based on operational needs
  • Saturdays with flexibility based on operational needs.
  • High school diploma required 
  • Intermediate computer skills: able to navigate within databases and electronic search engines; able to adapt quickly to new computer systems 
  • Ability to work up to 30 hours per week
  • May include weekend shift availability
  • Ability to perform repetitive tasks
  • Excellent communication skills 
  • Strong critical thinking skills 
  • Good attention to detail 
  • Ability to work well independently or in a team environment and in a fast- paced environment
  • Ability to follow instructions 
  • Self-starter 

 

Typical Physical Demands and Working Conditions

  • Requires sitting, standing, and bending and a normal range of hearing and vision.
Key Skills
Data entryDatabase maintenanceElectronic tracingQuality assuranceDocument preparationExcelAccessCritical thinkingCommunication skillsAttention to detailAdministrative supportTime management
Categories
AdministrativeData & AnalyticsCustomer Service & Support
Job Information
📋Core Responsibilities
The Data Operations Associate supports the team by maintaining accurate respondent records and performing administrative tasks such as data entry and database updates. They are responsible for electronic tracing, processing returned mail, and ensuring quality assurance for field and CATI operations.
📋Job Type
part time
💰Salary Range
$24 - $27
📊Experience Level
0-2
💼Company Size
83
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
30 hours
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