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JOB DETAILS

Senior Business Development Representative

CompanyAce Waves
LocationCambridge
Work ModeOn Site
PostedOctober 6, 2026
About The Company
Ace Waves is an AI agent platform for consumer companies to automate and monetize customer service. Our AI agents don’t just respond – they fully resolve your customer issues. They take real actions inside the tools you already use: from refunds and account changes to complex, multi-step cases. They deliver fast, human-like support across chat, email, social, and phone, in 90+ languages, 24/7. Trusted by large European consumer brands, Ace Waves helps teams automate up to 87% of support and cut 60% of costs, while improving CSAT, reducing resolution times, and turning support into a driver of retention and revenue. With pre-trained AI agents and a hands-on, forward-deployed delivery model, companies go live in weeks and see measurable results swiftly, while staying fully in control. Ace Waves is built with guardrails by default, enterprise-grade security, and full transparency into every action.
About the Role

About Ace Waves

Customer service is being rebuilt from the ground up with the arrival of the latest AI tech. At Ace Waves, we’re building an AI agents platform that handles real customer conversations end-to-end for leading consumer brands.

Started in stealth, Ace Waves is now a fast-growing startup with strong funding (undisclosed publicly for now) and a growing customer base across Europe.

The Mission. The Go-To-Market (GTM) team is the engine behind our global expansion. Positioned at the intersection of Product, AI Automation, and Sales, we don’t just market a tool - we build repeatable revenue engines and define how Agentic AI transforms enterprise outreach.

The Leadership. You’ll be joining a team led by serial entrepreneurs Antanas Bakšys, Ringaudas Kalinauskas, and Lukas Mikuckis. This is their second major venture together following the successful acquisition of their previous scale-up, SearchNode, in 2022.

The Culture. As an early team member, you will operate in a founder-led GTM culture. You’ll work directly with the leadership team, having a seat at the table where strategic decisions are made. This is a high-autonomy, high-impact role designed for someone who wants to skip the corporate red tape and build a global category winner.

About the role

As one of the first BDR dedicated to UKI, Nordics and Benelux, you'll partner directly with our Regional Manager & Senior Account Executive to build the pipeline from scratch. 

You'll shape how Ace Waves enters each market: which accounts we go after, what messaging lands, and which channels work. This is a ground-floor role in a founder-led GTM culture, with real autonomy and a direct line to leadership.

Teams Purpose

How We Engineer

Why we are hiring now

What you’ll do

  • Own top-of-funnel pipeline generation - research, identify, and connect with high-impact prospects that move the needle

  • Craft hyper-personalized outreach that resonates with executive decision-makers and drives meaningful engagement

  • Initiate and nurture relationships with C-level stakeholders, building trust and opening paths to strategic opportunities

  • Leverage AI-driven tools and HubSpot expertise to optimize workflows and maintain a competitive edge

  • Collaborate closely with the rest of the GTM team to refine messaging, scale successful campaigns, and celebrate shared wins

Examples of work in this role

  • Source and engage high-potential accounts using research and signal-driven personalization across multiple channels

  • Collaborate with AEs and founding team to craft outreach strategies tailored to target industries and decision-maker personas

  • Continuously test and optimize messaging to improve response and meeting-to-opportunity conversion rates

What this role is not

Your profile

  • Excellent English communication skills (C1+ level) - articulate, confident, and persuasive in both written and spoken form

  • 2–4 years of experience in B2B SaaS or Sales Development, with a proven ability to break into tough, high-value accounts

  • Fluency in modern sales technology

  • High-energy communication with a consultative edge, ability to tailor every conversation to a prospect’s unique challenges and goals

  • Curiosity to understand fast-evolving industries and uncover emerging opportunities

  • Measurable impact, consistently meeting or exceeding activity and pipeline creation targets in previous roles

Even better

  • Experience selling to CxO’s and other top management personas within mid-market or enterprise organizations

  • Proven success in early-stage or high-growth environments, contributing to playbook creation and GTM iteration

  • Proven confidence and skill in cold and warm calling, consistently converting calls into qualified meetings and opportunities

Why Join

  • Be one of the first BDR and grow with it as the team scales

  • Work alongside a founding team with a proven track record of building and exiting a scale-up

  • Sell a genuinely new category – agentic AI that resolves customer conversations end-to-end

  • Join an international team with engineering roots in the Baltics and a GTM hub in London

Our Tech Stack

You'll be working with a modern, AI-first outbound stack. Hands-on experience with our core tools is a strong advantage:

  • HubSpot – our CRM and source of truth. You'll manage contacts, deals, sequences and activity logging here, and keep pipeline data clean and up to date.

  • Apollo – for prospecting, contact data and multi-channel sequencing. You'll build target lists, enrich accounts and run outreach at scale.

  • LinkedIn Sales Navigator – for account and persona research, and social selling to senior decision-makers.

  • Claude AI tools – for account research, signal tracking and personalising outreach in multiple languages.

Compensation and practicalities

Compensation

Location

We are a high-growth AI scale-up born in Lithuania, currently expanding our global footprint. While our engineering excellence and founders are rooted in the thriving Baltic tech ecosystem, we are now building our core Sales and GTM powerhouse in London.

As one of our first UK hires, you will be the face of Ace Waves in the world’s leading tech hub, bridging the gap between our product innovation and global enterprise clients.

Equal opportunity to all

We're building technology that transforms how people and businesses interact across the world. To build it responsibly for everyone, we encourage diversity of perspectives, backgrounds and experiences. We welcome all applicants regardless of race, religion, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected status. The language requirements above reflect the markets this role serves.

Why We Are Keeping This Open

About us

We’re building the next generation of AI agents - and the team behind them.
Here, you’ll work with people who move fast, think big, and believe customer support should finally feel effortless and human.

If you’re ready to shape the future of AI-powered service, ride the wave with us.
Key Skills
B2B SaaSSales DevelopmentPipeline GenerationHubSpotApolloLinkedIn Sales NavigatorClaude AICold CallingWarm CallingAccount ResearchStrategic ProspectingExecutive CommunicationConsultative SellingLead GenerationMarket Entry Strategy
Categories
SalesSoftwareTechnologyManagement & Leadership
Job Information
📋Core Responsibilities
You will own top-of-funnel pipeline generation by researching and connecting with high-impact prospects to drive revenue. Additionally, you will collaborate with the GTM team to craft hyper-personalized outreach strategies and manage relationships with C-level stakeholders.
📋Job Type
permanent employee
📊Experience Level
2-5
💼Company Size
29
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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