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JOB DETAILS

Youth Support Partner

CompanyThompson Child & Family Focus
LocationCharlotte
Work ModeRemote
PostedOctober 6, 2026
About The Company
Headquartered in Matthews, North Carolina (Mecklenburg County), Thompson Child & Family Focus is a human services leader transforming lives through early childhood, family stability, and mental health services. As a solutions-driven organization committed to rewriting narratives for the most vulnerable; Thompson achieves this by providing comprehensive, evidence-based services, and trauma-informed care, for children (ages 0-18) and their families, virtually and in-person. Thompson employs over 300 staff in NC and FL, and is led by President/CEO, Will Jones. To read more about Thompson’s continuum of services online, go to thompsoncff.org, or email news@thompsoncff.org.
About the Role

Description

 Get to know Thompson! 


Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida, Tennessee, and Kentucky. Thompson’s continuum of care encompasses three domains: prevention, mental health services, and foster care. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity.     


What will you do as a Youth Support Partner? 

  • As a Youth Support Partner in the Wrap Around -Charlotte department, you will provide education and assistance in navigating the child-serving systems (child welfare, education, behavioral/mental health, juvenile justice, school, primary care, etc.), support others working with the youth to understand youth culture, assist the youth to understand and express their needs, goals and decisions, role model effective behavior for the youth to show a pattern of having healthy relationships with others; showing positive and healthy responses to stress and conflict, and demonstrating positive social skills
  • A typical day as a Youth Support Partner will include providing 9-12 months of mentorship to 14-21 youth in the school, home, and community setting for 90 minutes max weekly in person or virtual building relationships with youth in the community. 
  • As a Youth Support Partner, your schedule will be non-traditional, but typically around 9 am-5 pm, excluding weekends and on-call. Mentors serve their youth in person or virtually in the community in Charlotte and surrounding.

What does this position offer? 

  • Starting Pay Range: $17.42-$19.47 
  • Fantastic Full-time benefits… 
  • 3 weeks paid time off (PTO) first year plus 10 paid holidays!  
  • Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options 
  • 401K Match 
  • Education Reimbursement 
  • Referral Bonus 
  • Clinical Supervision Reimbursement of $60 for eligible candidates obtaining licensure 
  • Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service  
  • Eligibility to apply for the state loan repayment program that repays up to $50,000 of student loans 
  • Paid time off for volunteering in the community 
  • Free EAP services 
  • Mileage Reimbursement 
  • iPhone and Laptop provided for eligible roles 
  • Multiple opportunities for growth 

Requirements

 

Minimum Qualifications/Requirements: 

  • Must have a valid North Carolina driver's license.  
  • Meet any credentialing, licensing, and privileging standards as it pertains to the department you are in.  
  • High School Diploma or GED, or associate’s degree and 1 year of experience.    
  • Proficient in Microsoft Office Suite application software, excellent written and oral communication skills. 
  • Must have lived experience as a youth who has overcome mental health challenges and/or multiple systems involvement

You’re the right fit for the Youth Support Partner position if… 

  • You have a passion for working with youth & adolescents!  
  • You enjoy knowing you’re making an IMPACT on the lives of others!  
  • EXCELLENCE, INNOVATION, COMMITMENT, CARING, AND INTEGRITY are important to you!  

If your qualifications meet the requirements of the job and you want to be part of a winning culture, don’t delay! Apply at thompsoncff.org where we are strengthening Children, Families, and Communities!  


Thompson is an Equal Opportunity Employer.  


Text us at 704-946-6455 for additional information!


#TCFFJOBS

Key Skills
MentorshipYouth supportCase managementCrisis interventionConflict resolutionCommunication skillsMicrosoft office suiteTrauma-informed careAdvocacyRelationship buildingSocial skills trainingBehavioral health support
Categories
Social ServicesHealthcareEducation
Benefits
Paid time offPaid holidaysHealth insuranceDental insuranceVision insuranceShort-term disabilityLong-term disabilityLife insurance401k matchEducation reimbursementReferral bonusClinical supervision reimbursementPublic service loan forgivenessState loan repayment programVolunteering time offEmployee assistance programMileage reimbursement
Job Information
📋Core Responsibilities
The Youth Support Partner provides mentorship and guidance to youth by helping them navigate child-serving systems and express their needs. They role model healthy behaviors and positive social skills through regular in-person or virtual interactions in the community.
📋Job Type
full time
💰Salary Range
$17 - $19
📊Experience Level
0-2
💼Company Size
288
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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